Zulfa Noelle Agha
Buckeye
Summary
I'm an enthusiastic and dedicated professional with over 5 years of experience in customer service, online platform management, and e-commerce operations. Skilled in managing supplier accounts, item setup, inventory coordination, and technical integration, such as CCP and API coding. Proven leadership in team coordination, process improvement, and problem resolution. Seeking a challenging role to leverage my organizational, technical, and communication skills to contribute effectively to your team.
Overview
9
9
years of professional experience
Work History
Resolution Specialist
Walmart
Buckeye
11.2021 - Current
- I managed and set up product listings on Walmart's online platform, ensuring accuracy and completeness. Handled seller accounts, resolved operational issues, processed reimbursements, and maintained high customer satisfaction through prompt support. Coordinated with suppliers and internal teams using CCP and API coding for seamless order management and data synchronization. Led efforts to improve order fulfillment accuracy and efficiency remotely. Managed online inventory tracking, order processing, and logistics coordination without physical warehouse duties. Resolved technical and operational issues quickly to prevent delays and maintain platform performance.
Warehouse Worker
Amazon
Goodyear
01.2018 - 10.2018
- Filled orders accurately and efficiently, meeting daily workload goals. Conducted quality checks on products to ensure standards compliance. Induction.
Packer Associate
Chewy Warehouse
Goodyear
10.2016 - 11.2017
- Prepared shipping labels and packed items for dispatch, ensuring proper labeling and packaging. Maintained workflow, and supported the team in meeting shipping deadlines.
Education
Bachelor Degree - Computer Science And Engineering
Southern New Hampshire University
Hooksett, NH02-2027
High School Diploma -
Lakeside Highschool
Lake Elsinore, CA06-2010
Skills
- Customer service
- Client support
- Seller account management (Walmart and Amazon)
- Product item setup and listing
- CCP and API coding for data integration
- Platform management, remote data, and inventory coordination
- Order fulfillment and process optimization
- Data entry and office software
- Microsoft Word
- Excel
- PowerPoint
- Strong Organizational & Time Management Skills
- Effective Communication
- Team Leadership
References
References available upon request.
Timeline
Resolution Specialist
Walmart
11.2021 - Current
Warehouse Worker
Amazon
01.2018 - 10.2018
Packer Associate
Chewy Warehouse
10.2016 - 11.2017
Bachelor Degree - Computer Science And Engineering
Southern New Hampshire University
High School Diploma -
Lakeside Highschool
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