Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zulfa Noelle Agha

Buckeye

Summary

I'm an enthusiastic and dedicated professional with over 5 years of experience in customer service, online platform management, and e-commerce operations. Skilled in managing supplier accounts, item setup, inventory coordination, and technical integration, such as CCP and API coding. Proven leadership in team coordination, process improvement, and problem resolution. Seeking a challenging role to leverage my organizational, technical, and communication skills to contribute effectively to your team.

Overview

9
9
years of professional experience

Work History

Resolution Specialist

Walmart
Buckeye
11.2021 - Current
  • I managed and set up product listings on Walmart's online platform, ensuring accuracy and completeness. Handled seller accounts, resolved operational issues, processed reimbursements, and maintained high customer satisfaction through prompt support. Coordinated with suppliers and internal teams using CCP and API coding for seamless order management and data synchronization. Led efforts to improve order fulfillment accuracy and efficiency remotely. Managed online inventory tracking, order processing, and logistics coordination without physical warehouse duties. Resolved technical and operational issues quickly to prevent delays and maintain platform performance.

Warehouse Worker

Amazon
Goodyear
01.2018 - 10.2018
  • Filled orders accurately and efficiently, meeting daily workload goals. Conducted quality checks on products to ensure standards compliance. Induction.

Packer Associate

Chewy Warehouse
Goodyear
10.2016 - 11.2017
  • Prepared shipping labels and packed items for dispatch, ensuring proper labeling and packaging. Maintained workflow, and supported the team in meeting shipping deadlines.

Education

Bachelor Degree - Computer Science And Engineering

Southern New Hampshire University
Hooksett, NH
02-2027

High School Diploma -

Lakeside Highschool
Lake Elsinore, CA
06-2010

Skills

  • Customer service
  • Client support
  • Seller account management (Walmart and Amazon)
  • Product item setup and listing
  • CCP and API coding for data integration
  • Platform management, remote data, and inventory coordination
  • Order fulfillment and process optimization
  • Data entry and office software
  • Microsoft Word
  • Excel
  • PowerPoint
  • Strong Organizational & Time Management Skills
  • Effective Communication
  • Team Leadership

References

References available upon request.

Timeline

Resolution Specialist

Walmart
11.2021 - Current

Warehouse Worker

Amazon
01.2018 - 10.2018

Packer Associate

Chewy Warehouse
10.2016 - 11.2017

Bachelor Degree - Computer Science And Engineering

Southern New Hampshire University

High School Diploma -

Lakeside Highschool
Zulfa Noelle Agha