Zulfugar Yagublu
Baku
Summary
I have more than 3 years of experience in the field of Information Technology.
Overview
4
4
years of professional experience
Work History
Azerconnect Group
FIX Network Customer Support Specialist
Baku
08.2024 - Current
- Resolving incoming customer requests through the Jira platform within 1 hour, finding a solution
- Troubleshooting for ADSL, GPON, Fiber, and IPTV technology requests from several providers using Tekila billing, Op Manager, Cacti, Nokia AMS, Huawei iMaster, etc. tools
- İnform the relevant departments about problems and outages in the Internet network and areas
Megalink LLC
Network specialist
Baku
01.2023 - 07.2024
- Management of Site and Access switches
- Provision of Internet and telephone service to subscribers with the GPON system using Huawei OLT equipment
- Establishing Wireless connection through Ubiquiti antennas
- Control of the constant operation of the Internet network
- Network monitoring with Cacti
- Backup removal from network equipment
Megalink LLC
Techinician
Baku
03.2021 - 01.2023
Education
Bachelor of Science - IT And Systems Engineering
Azerbaijan Technical University
07-2019
Skills
- Routing : Static route, RIP
- Switching: VTP, DHCP, DHCP Snooping ,STP, Etherchannel, Vlan, HSRP
- Configuration of Huawei OLT and ONT (GPON system)
Ubiquiti wireless (PtP and PtMP)
Languages
Azerbaijan
First Language
English
Elementary (A2)
A2
Timeline
Azerconnect Group
FIX Network Customer Support Specialist
08.2024 - Current
Megalink LLC
Network specialist
01.2023 - 07.2024
Megalink LLC
Techinician
03.2021 - 01.2023
Bachelor of Science - IT And Systems Engineering
Azerbaijan Technical University
Similar Profiles
K.YUVARAJ K.YUVARAJ null
4.Company: GMMCO LTD (Customer Support) SERVICE at Role-SERVICE ENGINEER- CUSTOMER SUPPORT (CSE) Customer support engineer4.Company: GMMCO LTD (Customer Support) SERVICE at Role-SERVICE ENGINEER- CUSTOMER SUPPORT (CSE) Customer support engineer
Mushira Afeefa MostaphaMushira Afeefa Mostapha
Honeywell International Sdn Bhd at Senior Customer Experience Specialist (Philippines & Vietnam Market)Honeywell International Sdn Bhd at Senior Customer Experience Specialist (Philippines & Vietnam Market)
Yamib RodriguezYamib Rodriguez
GreenChem Industries LLC at Export Customer Service / Logistics SpecialistGreenChem Industries LLC at Export Customer Service / Logistics Specialist
Elvin AliyevElvin Aliyev
ICSS (Integrated Control/Safety System) Specialist at Socar PolymerICSS (Integrated Control/Safety System) Specialist at Socar Polymer
Vusala GurbanovaVusala Gurbanova
QA Engineer at PASHA Insurance OJSCQA Engineer at PASHA Insurance OJSC