Zyan George
Flagstaff
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
5
5
years of professional experience
Work History
Server
Ozzie's Grill
Santa Rosa
07.2022 - 11.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Courtesy Clerk
Safeway
Fountain Hills
08.2020 - 07.2021
- Worked closely with front-end staff to assist customers.
- Assisted customers with price checks, heavy items and finding products.
- Packaged or bagged purchases and helped move items to vehicle.
- Placed customer items into bags using proper techniques to protect delicate items separate into different groups.
- Evaluated safety and security concerns and reported to leadership as appropriate.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Maintained store cleanliness and sanitation through store guidelines.
- Greeted every customer with smile, a friendly manner and personalized support to drive store loyalty.
Education
High School -
Maria Carrillo High School
Santa Rosa, CAHigh School -
Fountain Hills High School
Fountain Hills, AZSkills
- Dependability
- Hard working
- Courtesy
- Leadership
- Communication
- Teamwork
- Menu memorization
- Safe food handling
- Food safety practices
- Multitasking
- Organization
- Customer service
- POS system operation
- Cash handling
- Time management
References
- Grace Martin, 707-799-3580
- Natalie Martin, 707-799-3583
- Scott Diaz, 707-529-4810
- Maximillion Bohlke-Slater, 707-481-2013
- Brenda Espinoza, 707-867-5856
Timeline
Server
Ozzie's Grill
07.2022 - 11.2025
Courtesy Clerk
Safeway
08.2020 - 07.2021
High School -
Maria Carrillo High School
High School -
Fountain Hills High School