Alicia Krupp
Tucson,AZ
Summary
Energetic HR Generalist with an emphasis on compliance and the employee experience. Analytical problem-solver with a skillset in management, leading and motivating, and relationship-building. Successful in fast-paced environments and detail-oriented roles. Seeking a position to utilize experience in Human Resources and make a positive impact on the employee experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
People in Culture Specialist
Wholesum Family Farms
05.2023 - 08.2023
- Developed and executed personnel procedures and policies, providing guidance and interpretation for business operations.
- Supported the ideation and implementation of people processes and programs, including onboarding, performance management, benefits, talent management, employee programs, and engagement surveys.
- Suggested and implemented new procedures and policies to improve HR department efficiency and enhance the overall employee experience.
- Ensured legal compliance with state and federal HR regulations and employment laws, updating policies and procedures as required.
HR Generalist
Boostability
07.2022 - 04.2023
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Acted as an employee advocate by championing company culture and collaborating on ways to improve employee engagement.
- Conducted company-wide I9 audit and managed incoming I9 forms and e-verification.
- Kept up-to-date on employment law and HR best practices.
- Managed company's FMLA claims and paperwork.
- Maintained personnel files and digital files.
- Facilitated employee wellness program.
- Conducted new hire orientations and instructed new employees on our company policies and how to use our HRIS, Paycom.
- Managed our HRIS: Performance review process, reporting, creating new employee profiles, etc.
- Collaborated with HR Team and insurance brokers on our company insurance plan and annual benefits renewals.
Client Services Team Lead
Boostability
11.2021 - 07.2022
Client Services Mentor
Boostability
06.2021 - 11.2021
Operating Partner
Cafe Zupas
01.2020 - 05.2021
- Recruited and hired qualified candidates to fill vacancies.
- Set and implemented promotional strategies to drive business growth by 63% over 1 year period.
- Observed all corporate rules and regulations, including safety procedures.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Volunteer Coordinator
Catholic Community Services
05.2019 - 01.2020
Operating Partner
Cafe Zupas
10.2018 - 05.2019
General Manager
Blake's Lotaburger LLC
04.2016 - 10.2017
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Maximized efficiency by coaching and mentoring up to 100 personnel on guest experience principles, industry practices, company procedures and POS system.
Education
Sunnyside High School
Tucson, AZ05.2012
Skills
- Proactive problem-solving
- Personnel procedures and policies development
- Onboarding and pre-boarding
- Employee relations
- HR compliance
- Data management and accuracy
- HRIS systems
- Employee communication
- Legal knowledge of labor laws and regulations
- Strong detail orientation
- Excellent interpersonal skills
Timeline
People in Culture Specialist
Wholesum Family Farms
05.2023 - 08.2023
HR Generalist
Boostability
07.2022 - 04.2023
Client Services Team Lead
Boostability
11.2021 - 07.2022
Client Services Mentor
Boostability
06.2021 - 11.2021
Operating Partner
Cafe Zupas
01.2020 - 05.2021
Volunteer Coordinator
Catholic Community Services
05.2019 - 01.2020
Operating Partner
Cafe Zupas
10.2018 - 05.2019
General Manager
Blake's Lotaburger LLC
04.2016 - 10.2017
Sunnyside High School
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