Amalia L. Abeyta
Mesa
Summary
Efficiently skilled in office administration with 16 years of experience in data organization, proofreading, database management and word processing
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2026
2026
years of professional experience
Work History
CSR
Medassure
Phoenix
04.2023 - Current
- Assisted in the planning of equipment needs for patients and deliveries of equipment to hospice
- Maintained equipment and product knowledge
- Responsible for completing equipment records, patient files
- Responsible for taking calls, query resolution and complaints handling
- Directed patients to the proper resources for further assistance with medical provider or health care company issues
Processor/Floor sales and ReStore Liaison Board of Directors
Habitat for Humanity ReStore
El Paso
08.2019 - 11.2022
- Processed donations, load and unload items
- Built and maintained positive relationships with customers
- Ensured that all areas of the store/warehouse were safe, clean, and organized
- Supervised volunteers as assigned
- Evaluated condition/acceptability of incoming donations
- Conveyed clear, concise information to others, using verbal or other appropriate communication techniques
Guest services
Southwest University Park
El Paso
02.2020 - 10.2022
- Offered assistance to guests at ballpark
- Answered questions, problem solved, and provided ADA assistance
- Built strong relationship with Season Members
- Resolved guest concerns and questions effectively
Volunteer Coordinator
El Pasoans Fighting Hunger Food Bank
El Paso
04.2014 - 02.2017
- Coordinated volunteer schedules to ensure adequate coverage during food distribution events.
- Trained new volunteers on safety protocols and operational procedures.
- Managed volunteer communication through newsletters and social media updates.
- Developed training materials for volunteer orientation sessions and workshops.
- Assisted in organizing fundraising events to support food bank initiatives.
- Coordinated onboarding and orientation for new volunteers.
- Developed and managed volunteer recognition, engagement and retention practices.
- Facilitated communication between staff members and volunteers.
- Collaborated with local partners and stakeholders on outreach initiatives.
Outreach Community Partner Coordinator
VISTA AmeriCorps
El Paso
03.2016 - 01.2017
- Recruited and supported a statewide network of organizations to become Community Partners
- Assisted community partners at outreaches to assist residents applying for food benefits
- Assisted Food Planning Associations that were associations of organizations and individuals (including government and civic leaders, corporate representatives and volunteers) who are committed to making their communities food secure
- Texas Hunger Initiative
Volunteer Coordinator
El Pasoans Fighting Hunger Food Bank
El Paso
Education
Associate of Arts - Human Resource Services
University of Phoenix
Phoenix, AZSkills
- Customer relationship management
- Record keeping
- Data entry
- Conflict resolution
- Relationship building
- Multitasking and organization
- Scheduling
- Inventory management
- Service standard compliance
References
Available upon request
Timeline
CSR
Medassure
04.2023 - Current
Guest services
Southwest University Park
02.2020 - 10.2022
Processor/Floor sales and ReStore Liaison Board of Directors
Habitat for Humanity ReStore
08.2019 - 11.2022
Outreach Community Partner Coordinator
VISTA AmeriCorps
03.2016 - 01.2017
Volunteer Coordinator
El Pasoans Fighting Hunger Food Bank
04.2014 - 02.2017
Volunteer Coordinator
El Pasoans Fighting Hunger Food Bank
Associate of Arts - Human Resource Services
University of Phoenix