Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anna Medina

Phoenix

Summary

At Pueblo Family Physicians, I leveraged my expertise in HIPAA compliance and exceptional customer service to enhance patient satisfaction and clinic efficiency. My proactive management of medical supplies and adeptness at conducting EKGs and diagnostic tests significantly contributed to the clinic's ability to deliver quality care, evidenced by a notable increase in patient trust and safety.

Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in role.


Work History

Medical Assistant

Pueblo Family Physicians
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Measured patient pulse oximetry.
  • Measured patient spirometry.

Education

Associate of Arts - MEDICAL ASSISTANT

UEI College
9215 N Black Cyn Hwy, Phoenix, AZ 85021
05-2022

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR
  • CPR

Accomplishments

    Primary coordinator for VFC ( Vaccinations For Children)

Timeline

Medical Assistant

Pueblo Family Physicians

Associate of Arts - MEDICAL ASSISTANT

UEI College
Anna Medina