Aqil Bağırzadə
Şirvan
Summary
Detail-oriented and resourceful professional experienced in customer service, operations support, and data-driven decision making. Skilled in identifying process improvements, managing tasks efficiently, and ensuring accuracy in all responsibilities. Known for reliability, strong work ethic, and the ability to communicate clearly with both clients and teams.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Leading customer service specialist
Kapital Bank ASC
Shirvan
2022.11 - Current
Seller-cashier
OBA market MMC
Shirvan
2021.07 - 2021.09
Online Electronic Goods Sales
Private business
Baku
2018.08 - 2021.06
Field Marketing Assistant /Customer Acquisition Manager
Combi service
Baku
2017.10 - 2018.07
Education
Bachelor - Statistics
Azerbaijan State University of Economics (UNEC)
Baku 2017.09 - 2021.06
Sub-bachelor - Accounting
Shirvan State College of Economics And Humanities
Shirvan 2014.09 - 2017.06
Skills
- Customer service
- Technical support
- Sales processing
- Complaint resolution
- Microsoft Programs(Excel,Wordetc)
- Microsoft Excel VBA (Intermediate level)
Languages
Azerbaijan
First Language
English
Upper Intermediate (B2)
B2
Turkish
Upper Intermediate (B2)
B2
Timeline
Leading customer service specialist
Kapital Bank ASC
2022.11 - Current
Seller-cashier
OBA market MMC
2021.07 - 2021.09
Online Electronic Goods Sales
Private business
2018.08 - 2021.06
Field Marketing Assistant /Customer Acquisition Manager
Combi service
2017.10 - 2018.07
Bachelor - Statistics
Azerbaijan State University of Economics (UNEC)
2017.09 - 2021.06
Sub-bachelor - Accounting
Shirvan State College of Economics And Humanities
2014.09 - 2017.06