Aqil Bağırzadə
Şirvan
Summary
Detail-oriented and resourceful professional experienced in customer service, operations support, and data-driven decision making. Skilled in identifying process improvements, managing tasks efficiently, and ensuring accuracy in all responsibilities. Known for reliability, strong work ethic, and the ability to communicate clearly with both clients and teams.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Leading customer service specialist
Kapital Bank ASC
Shirvan
11.2022 - Current
Seller-cashier
OBA market MMC
Shirvan
07.2021 - 09.2021
Online Electronic Goods Sales
Private business
Baku
08.2018 - 06.2021
Field Marketing Assistant /Customer Acquisition Manager
Combi service
Baku
10.2017 - 07.2018
Education
Bachelor - Statistics
Azerbaijan State University of Economics (UNEC)
Baku 09.2017 - 06.2021
Sub-bachelor - Accounting
Shirvan State College of Economics And Humanities
Shirvan 09.2014 - 06.2017
Skills
- Customer service
- Technical support
- Sales processing
- Complaint resolution
- Microsoft Programs(Excel,Wordetc)
- Microsoft Excel VBA (Intermediate level)
Languages
Azerbaijan
First Language
English
Upper Intermediate (B2)
B2
Turkish
Upper Intermediate (B2)
B2
Timeline
Leading customer service specialist
Kapital Bank ASC
11.2022 - Current
Seller-cashier
OBA market MMC
07.2021 - 09.2021
Online Electronic Goods Sales
Private business
08.2018 - 06.2021
Field Marketing Assistant /Customer Acquisition Manager
Combi service
10.2017 - 07.2018
Bachelor - Statistics
Azerbaijan State University of Economics (UNEC)
09.2017 - 06.2021
Sub-bachelor - Accounting
Shirvan State College of Economics And Humanities
09.2014 - 06.2017