Brenden Dykstra
Tempe
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Dominos
Peoria
01.2021 - Current
- Managed customer inquiries and resolved issues promptly.
- Assisted in training new team members on procedures.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained cleanliness and organization of workstations.
- Handled cash transactions and balanced registers at shift end.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Online Pickup Specialist and Cashier
Target
Peoria
01.2022 - 01.2023
- As an OPU Specialist, I was expected to quickly and efficiently fill online orders to be ready within an hour for the guest.
- Collaborated with team members to streamline order processing and delivery efficiency.
- It was essential that I understand the layout of the store and be able to give customers a positive experience.
- Managed inventory levels and coordinated stock replenishment for efficient operations.
Education
Highschool Diploma -
Mountain Ridge Highschool
Peoria, AZ01.2023
Secondary Education -
Glendale Community College
Glendale05-2028
Skills
- Inventory management
- Cash handling
- Team collaboration
- Customer support
- Customer relationship management
- Product knowledge
- Streamlined processes
- Effective communication
- Training new employees
- Management collaboration
- Training development aptitude
- Quality control
- Positive and professional
References
- Johnothan Morgan, 623-432-4856, jd.morgan@pizzowski.com, Store Manager, Dominos
- Sophie Golembowski, 602-317-6841, sophie@pizzowski.com, Franchisee, Dominos
Languages
- Spanish, 3 Years
- English, Expertise
Timeline
Online Pickup Specialist and Cashier
Target
01.2022 - 01.2023
Customer Service Representative
Dominos
01.2021 - Current
Highschool Diploma -
Mountain Ridge Highschool
Secondary Education -
Glendale Community College