Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Brenden Dykstra

Brenden Dykstra

Tempe

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Dominos
Peoria
01.2021 - Current
  • Managed customer inquiries and resolved issues promptly.
  • Assisted in training new team members on procedures.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained cleanliness and organization of workstations.
  • Handled cash transactions and balanced registers at shift end.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Online Pickup Specialist and Cashier

Target
Peoria
01.2022 - 01.2023
  • As an OPU Specialist, I was expected to quickly and efficiently fill online orders to be ready within an hour for the guest.
  • Collaborated with team members to streamline order processing and delivery efficiency.
  • It was essential that I understand the layout of the store and be able to give customers a positive experience.
  • Managed inventory levels and coordinated stock replenishment for efficient operations.

Education

Highschool Diploma -

Mountain Ridge Highschool
Peoria, AZ
01.2023

Secondary Education -

Glendale Community College
Glendale
05-2028

Skills

  • Inventory management
  • Cash handling
  • Team collaboration
  • Customer support
  • Customer relationship management
  • Product knowledge
  • Streamlined processes
  • Effective communication
  • Training new employees
  • Management collaboration
  • Training development aptitude
  • Quality control
  • Positive and professional

References

  • Johnothan Morgan, 623-432-4856, jd.morgan@pizzowski.com, Store Manager, Dominos
  • Sophie Golembowski, 602-317-6841, sophie@pizzowski.com, Franchisee, Dominos

Languages

  • Spanish, 3 Years
  • English, Expertise

Timeline

Online Pickup Specialist and Cashier

Target
01.2022 - 01.2023

Customer Service Representative

Dominos
01.2021 - Current

Highschool Diploma -

Mountain Ridge Highschool

Secondary Education -

Glendale Community College
Brenden Dykstra