Brenee Ortiz
Glendale
Summary
Talented professional Bartender/ Server, Customer service agent, and Healthcare professional, seeking a career opportunity
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level behavioral health position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Milieu/BHT
Recovery Innovations International Crisis Center
10.2025 - Current
- Provided direct patient care, ensuring safety and well-being in crisis situations.
- Monitored behavioral and emotional changes, documenting observations accurately and promptly.
- Conducted regular safety checks, maintaining a secure environment for both staff and clients.
- Conducted patient monitoring every 15minutes to ensure safety.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Performed client intake procedures according to internal standards for new admissions.
Waitress
Dave and Busters
03.2025 - Current
- Greet customers in a timely manner, take food and drink order, prepare drinks in a fashionable time. Cash handling and POS experience. Ensure customer's satisfaction, while maintaining a clean and organized bar area. Ad hearing by all law and safety regulations.
BHT (Behavioral health technician)
Delta T
12.2024 - Current
- Patient care assisting, facility monitoring, monitoring vitals every four hours, identifying and responding to potential crisis or emergencies, providing support and care for mental health patients, assisting with implementation of treatment plans prescribed by healthcare professionals. Providing emotional support and encourage encouragement to patients.
BHT (Behavioral health technician)
Nurseio
12.2022 - Current
- Patient care assisting, facility monitoring, monitoring vitals every four hours, identifying and responding to potential crisis or emergencies, providing support and care for mental health patients, assisting with implementation of treatment plans prescribed by healthcare professionals. Providing emotional support and encourage encouragement to patients.
Owner
Her.Kitchenn
05.2019 - Current
- Owner of catering and in-home chef experiences. Operations, cash handling, inventory upkeeps, scheduling events. orchestrating events while maintaining a safeserve food and safety experience.
Bartender
Sugar Factory
03.2025 - 04.2025
- Greet customers in a timely manner, take food and drink order, prepare drinks in a fashionable time. Cash handling and POS experience. Ensure customer's satisfaction, while maintaining a clean and organized bar area. Ad hearing by all law and safety regulations.
Operational management opener
Brunch problems
04.2023 - 11.2024
- Help with operational opening duties, staffing, and orientation training, FOH management, creating schedules, FOG trainer, bartender, bar management. While following all safeserve food, liquor, and health regulations.
Operational management opener
Bruch House
09.2022 - 03.2023
- Help with operational opening duties, staffing, and orientation training, FOH management, creating schedules, FOG trainer, bartender, bar management. While following all safeserve food, liquor, and health regulations.
Waitress
Oregano's Pizza Bistro
02.2015 - 12.2018
- As a waitress I was responsible for providing excellent customer service to guests by taking orders, serving food and beverages, and ensuring a pleasant dining experience. The role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Education
Some College -
South Mountain community college
Mesa01-2013
HS Diploma - undefined
Sequoia Star Performing Arts Academy
Gilbert, AZ05-2010
Skills
- Customer service
- Restaurant experience FOH/BOH
- Bar/Food service
- Behavioral Health Technician
- FOH Management Experience
- Operations Management Opening Experience
- Mental health support
- Crisis handling
- Patient observation
- Crisis intervention
Certification
- Food handlers
- Title 4 certification
- Food manager training
- CPR and First Aid
- BLS
- CPI certified
- Level one fingerprint clearance card
Timeline
Milieu/BHT
Recovery Innovations International Crisis Center
10.2025 - Current
Waitress
Dave and Busters
03.2025 - Current
Bartender
Sugar Factory
03.2025 - 04.2025
BHT (Behavioral health technician)
Delta T
12.2024 - Current
Operational management opener
Brunch problems
04.2023 - 11.2024
BHT (Behavioral health technician)
Nurseio
12.2022 - Current
Operational management opener
Bruch House
09.2022 - 03.2023
Owner
Her.Kitchenn
05.2019 - Current
Waitress
Oregano's Pizza Bistro
02.2015 - 12.2018
HS Diploma - undefined
Sequoia Star Performing Arts Academy
Some College -
South Mountain community college