Calandra John
Chandler
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
2008
2008
years of post-secondary education
Work History
James Avery Specialist
Dillard’s
Chandler
01.2023 - 11.2025
- Answered questions and provided information about merchandise
- Assisted with restocking and inventory control
- Maintained a clean and organized sales floor to enhance customer experience.
- Processed customer transactions accurately using point-of-sale systems.
- Helped achieve daily and monthly sales goals
- Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales. Coordinates regular associate training and/or seasonal associate training.
- Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures.
- Implement plans to effectively participate in company special events/promotions
- Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
Handbag Specialist
Dillard’s
Albuquerque
11.2016 - 02.2023
- Assisted customers with product selection and provided personalized service.
- Conducted regular stock checks to ensure product availability for customers.
- Participated in promotional events to boost store engagement and sales initiatives.
- Analyzed customer needs and recommended appropriate products or services.
- Maintained product displays to ensure an appealing shopping environment.
- Provided product knowledge to educate customers about brand features and benefits.
- Collaborated with team members to enhance customer service and sales strategies.
- Conducted inventory checks to ensure stock availability and organization.
- Engaged with customers to build relationships and encourage repeat business.
- Trained new employees on product knowledge and sales techniques for accessories.
- Maintained visual merchandising standards to create appealing displays for accessories in-store.
- Handled customer complaints in a professional manner and resolved issues quickly and efficiently.
- Assisted with store operations such as cleaning, stocking shelves, organizing displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of other brands in the department
Retail Stocker
Target
Albuquerque
09.2016 - 12.2016
- Managed stock organization on shelves for efficient product display.
- Assisted in unloading deliveries and stocking merchandise promptly.
- Collaborated with team members to ensure timely restocking of items.
- Maintained cleanliness and orderliness of stockroom and sales floor.
- Monitored product expiration dates and removed outdated items regularly.
- Communicated with management regarding inventory needs and shortages.
- Inspected merchandise for defects and damages before stocking shelves.
- Maintained communication with team members to coordinate tasks throughout the shift.
- Ensured that aisles were kept clean, orderly, and free of clutter at all times.
- Assisted customers with locating requested items in the store's backroom or warehouse.
- Replenished stock on sales floor as needed throughout the day.
Stocker
Rue 21
Gallup
05.2014 - 08.2016
- Received and processed incoming shipments for inventory management.
- Collaborated with team members to ensure timely restocking of products.
- Stocked shelves with newly arrived products.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Inspected stock for damage or defects and reported issues to management.
- Palletized merchandise for easy movement to sales floor locations.
Education
Associate of Arts - Digital And Design Media
UNM
Gallup, New Mexico 08.2007 - 05.2009
Wingate High School
Fort Wingate, NMSkills
- Customer service
- Visual merchandising
- Point-of-sale operation
- Inventory control
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Workflow efficiency
- Stockroom maintenance
- Merchandise stocking
- Problem-solving abilities
- Multitasking and organization
References
References available upon request.
Timeline
James Avery Specialist
Dillard’s
01.2023 - 11.2025
Handbag Specialist
Dillard’s
11.2016 - 02.2023
Retail Stocker
Target
09.2016 - 12.2016
Stocker
Rue 21
05.2014 - 08.2016
Associate of Arts - Digital And Design Media
UNM
08.2007 - 05.2009
Wingate High School