Detail-oriented professional with expertise in customer support and data entry. Proven ability to manage patient intake processes and analyze claims data effectively.
Overview
14
14
years of professional experience
Work History
Acute PAS Representative
Banner Behavioral Health Hospital
Scottsdale, AZ
12.2025 - Current
Assisted in managing patient intake processes to ensure smooth admissions.
Collaborated with interdisciplinary teams to support patient care plans effectively.
Maintained accurate patient records using electronic health record systems.
Facilitated communication between patients, families, and healthcare providers.
Claims Analyst
Redirect Health
Phoenix, AZ
11.2023 - 11.2025
Analyzed claims data to identify trends and discrepancies, ensuring accurate processing.
Collaborated with cross-functional teams to resolve complex claims issues effectively.
Reviewed policy details and documentation to determine eligibility and coverage limits.
Processed high-volume claims efficiently while maintaining compliance with company policies.
Assistant Produce Manager
Aj's Food Store
Scottsdale, AZ
09.2021 - 11.2023
Assisted in managing produce inventory to ensure freshness and quality standards.
Collaborated with vendors to optimize product selection and pricing strategies.
Trained new staff on proper handling techniques and store policies for produce.
Monitored product displays to enhance visual appeal and drive customer engagement.
Medicare D Claims Processor
CVS HEALTH CORPORATION
Scottsdale, AZ
01.2019 - 11.2023
Processed Medicare claims with high attention to detail, ensuring compliance with regulations and guidelines.
Reviewed and validated claim submissions, identifying discrepancies and resolving issues promptly.
Collaborated with healthcare providers to gather necessary documentation for accurate claims processing.
Trained new team members on procedures and systems, enhancing overall team efficiency and performance.
Assistant Bulk Manager
Sprouts
Scottsdale, AZ
08.2012 - 11.2016
Oversaw bulk department operations, ensuring product quality and freshness.
Trained and mentored staff on inventory management and customer service best practices.
Implemented process improvements to enhance efficiency within the bulk section.
Managed supplier relationships, negotiating terms to optimize inventory flow.