Courtney Helton
Phoenix
Summary
Dynamic Channel Account Manager with a proven track record at SonicWall, driving revenue growth through strategic partner enablement and innovative go-to-market strategies. Expert in Salesforce CRM and relationship building, I have successfully launched incentive programs that significantly boosted pipeline growth and strengthened channel partnerships.
Overview
9
9
years of professional experience
Work History
Channel Account Manager
OMADA BY TP-LINK
Phoenix
11.2025 - Current
- Lead regional channel development for the Omada SDN ecosystem, focusing on the recruitment and growth of MSPs and VARs.
- Drive market share expansion by identifying B2B networking opportunities and delivering cloud-based networking solutions.
- Conduct technical demonstrations and partner training to increase adoption of Wi-Fi 7 access points, switches, and gateways.
Channel Account Manager – NSP
SONICWALL
Phoenix
05.2020 - 08.2025
- Drove YoY revenue growth by executing targeted sales strategies across CDW SMB and Enterprise sales teams.
- Enabled 500+ account managers through structured training sessions and joint business planning.
- Designed and managed partner incentive programs that significantly increased pipeline growth and participation.
- Collaborated with cross-functional teams to align GTM strategies, ensuring consistent quota attainment.
- Organized high-level partner and customer events to strengthen channel network relationships.
Inside Channel Account Manager – NSP
SONICWALL
Phoenix
02.2019 - 05.2020
- Collaborated with Field CAMs to support deal structuring, product positioning, and opportunity management.
- Launched sales campaigns and incentive programs that generated new pipeline and increased partner engagement.
- Managed performance metrics and Salesforce reporting to ensure alignment with annual revenue goals.
Installed Base Security Specialist
SONICWALL
Phoenix
05.2017 - 02.2019
- Communicated technology roadmaps and technical advantages of bundled security solutions to customers.
- Identified cost-effective alternatives for clients to maximize deal size while meeting specific security needs.
- Managed a high-volume desk of 60+ activities per day, maintaining accurate pipeline forecasts in Salesforce.
Education
Undergraduate Coursework -
Paradise Valley Community College
Phoenix, AZSkills
- Channel sales and partner enablement
- Go-to-market strategy
- Business development
- Relationship building
- Stakeholder engagement
- Program and incentive development
- Software-defined networking
- Cybersecurity solutions
- Salesforce CRM expertise
- Deal structuring
- Pipeline management
- Training and sales enablement
- Event execution
Websites
Accomplishments
- SonicWall Expertise Value Award (2024)
- SonicWall 100% Club (2021)
- Commitment of Excellence Award (2020)
Core Competencies
Channel Sales & Partner Enablement, Go-to-Market (GTM) Strategy, Business Development, Relationship Building, Stakeholder Engagement, Program & Incentive Development, SDN (Software-Defined Networking), Cybersecurity (Firewalls, Cloud, Endpoint), Salesforce CRM, Deal Structuring, Pipeline Management, Training & Sales Enablement, Event Execution
Timeline
Channel Account Manager
OMADA BY TP-LINK
11.2025 - Current
Channel Account Manager – NSP
SONICWALL
05.2020 - 08.2025
Inside Channel Account Manager – NSP
SONICWALL
02.2019 - 05.2020
Installed Base Security Specialist
SONICWALL
05.2017 - 02.2019
Undergraduate Coursework -
Paradise Valley Community College