Dane Burnett
Flagstaff
Summary
Business management student with real-world experience running a business and working in high-energy customer service roles. Known for strong communication, leadership, and the ability to connect and build strong relationships with people. I bring a dependable work ethic, adaptability, and a team-first mindset into every environment.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Rod's Steakhouse
11.2023 - Current
- Managed daily bar operations ensuring smooth service and customer satisfaction.
- Trained and mentored junior staff on bar procedures and customer engagement.
- Worked with management to create promotional events boosting customer attendance including, collaborating with foreign travel companies and local city events. .
Owner
Burnett Bros Marine Detail
Lake Havasu City
11.2021 - 09.2025
- Managed daily operations of business, including hiring/training staff and overseeing work quality.
- Supervised employees and trained new team members effectively, with an emphasis on attention to detail and efficiency.
- Developed and maintained strong customer relationships for repeat business.
Management Trainee
Enterprise Rent-A-Car
Phoenix
05.2025 - 08.2025
- Ranked second in statewide sales among Management Trainee Interns, demonstrating competitive performance.
- Implemented strategies for improving customer satisfaction and retention initiatives.
- Managed daily operations of rental transactions and customer service interactions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted in preparing reports on fleet utilization and customer feedback trends.
Server / Shift Manager
Summer Rays Wine Bar
Lake Havasu City
05.2022 - 08.2023
- Delivered high-level customer service in fast-paced wine bar environment.
- Trained new servers on menu offerings and service standards, improving service consistency.
- Recommended wine pairings, enhancing guest dining experiences.
Education
BBA - Business Management
Northern Arizona University
Flagstaff, AZ05-2027
Skills
- Customer service
- Upselling techniques
- Event planning
- Relationship building
- Team management
- Employee training
- Business-to-Business Sales
Awards And Acknowledgements
- Professional Sales Club Vice President
- Top Intern Sales Performer - Recognized as the top-performing intern at Enterprise
- Sigma Chi Recruitment Chair - Led recruitment efforts for two record-breaking fall classes (Fall 2024, Fall 2025)
Timeline
Management Trainee
Enterprise Rent-A-Car
05.2025 - 08.2025
Server/Bartender
Rod's Steakhouse
11.2023 - Current
Server / Shift Manager
Summer Rays Wine Bar
05.2022 - 08.2023
Owner
Burnett Bros Marine Detail
11.2021 - 09.2025
BBA - Business Management
Northern Arizona University