Derek Nicholson
Queen creek
Summary
Motivated and hardworking professional with experience in manufacturing, sales, customer service, and leadership. I have worked in roles such as Store Manager, Lead Technician/Sales Representative, and Filling Supervisor, giving me a strong background in both hands-on work and team leadership.
I am mechanically inclined, a quick learner, and comfortable working in fast-paced environments. In manufacturing, I started as a Filling Operator and worked my way up into training and supervisor roles. I have experience with daily operations, employee training, equipment maintenance, problem-solving, and following safety procedures.
I also have experience in sales and customer service, where I helped customers, managed daily store tasks, and worked toward sales goals. I take pride in being reliable, easy to work with, and willing to learn new skills. I am open to new opportunities where I can grow, work hard, and make a positive impact.
Overview
20
20
years of professional experience
Work History
Chemical Manufacturing Technician
Fujifilm Manufacturing USA
05.2025 - Current
- Operated chemical processing equipment to support daily production while adhering to safety and quality standards.
- Mixed and prepared chemical batches according to formulas and standard procedures.
- Conducted routine product checks, documenting results to ensure quality and accuracy.
- Collaborated with team members to troubleshoot equipment issues, enhancing production efficiency.
- Handled, labeled, and stored chemicals safely in compliance with OSHA and company safety guidelines.
- Set up and maintained production equipment to ensure smooth operational workflows.
Filling Supervisor
CoValence Laboratories
08.2017 - 04.2025
- Oversaw daily manufacturing operations and production schedules in the role of filling supervisor.
- Supported daily manufacturing operations as filling operator, optimizing production flow and minimizing downtime.
- Promoted to training lead within weeks, facilitating employee training and team development.
- Transitioned to training supervisor, organizing and executing comprehensive company training programs.
- Trained employees on equipment maintenance, promoting safety and efficiency in production processes.
- Resolved workplace issues, fostering team collaboration and contributing to a positive work environment.
- Advanced from temporary employee to leadership roles due to strong performance and reliability.
Landscaper
Signature Landscaping
08.2015 - 08.2017
- Applied advanced landscaping techniques to elevate property aesthetics and functionality.
- Executed diverse landscaping projects, enhancing outdoor areas based on customer specifications.
- Focused on detail and craftsmanship in every aspect of project execution.
- Collaborated with team members to achieve on-time project completion and maintain client satisfaction.
Car Sales Representative
Freeway Chevrolet
03.2010 - 08.2015
- Leveraged communication and sales skills to consistently achieve and exceed sales goals.
- Assisted customers with vehicle purchases by providing helpful information and guidance throughout the sales process.
- Maintained knowledge of vehicle inventory, features, and pricing to better assist customers.
- Created positive customer experiences and built strong relationships that fostered client loyalty.
- Enhanced overall sales growth and strengthened dealership's reputation for quality service.
- Worked closely with team members to support daily dealership operations and customer satisfaction.
Store Manager
Circle K
09.2009 - 03.2013
- Opened the store and prepared registers for daily operations.
- Developed staff assignments and organized team for efficient shift operations.
- Guided customers by answering questions and providing tailored product recommendations.
- Helped meet and exceed sales goals through strong customer service and product knowledge.
- Streamlined daily operations to improve customer satisfaction and service delivery.
- Processed cash and credit card payments accurately during transactions.
- Closed and balanced registers, handled cash management duties, and helped keep daily operations running smoothly.
- Maintained store appearance by following merchandising standards and completing audits.
Lead Tech/Sales Rep
Siren Security
04.2006 - 07.2009
- Promoted and sold home security systems through door-to-door outreach, expanding customer base.
- Guided customers in selecting tailored security options for home or business needs, enhancing customer satisfaction.
- Built strong customer relationships by explaining products clearly and providing professional service.
- Installed, maintained, and repaired security systems and related equipment.
- Identified security issues and recommended improvements to help customers feel safer.
- Trained and supported technicians and sales representatives to improve team performance.
- Helped manage a team of technicians and sales staff while keeping sales goals on track.
- Supported company growth by driving sales and increasing customer satisfaction through daily operations.
Education
Electrician Technician Diploma -
UEI College
06-2026
High School Diploma -
Joseph city High School
Joseph City, AZ01-2006
Skills
- Communication skills
- Leadership abilities
- Team collaboration
- Problem-solving techniques
- Adaptability and flexibility
- Time management strategies
- Critical thinking skills
- Creative thinking
- Emotional intelligence
- Conflict resolution skills
- Microsoft Word proficiency
- Microsoft Excel expertise
- Equipment maintenance knowledge
- Technical troubleshooting
Accomplishments
- Youthful Leadership: Achieved the prestigious role of Store Manager at the remarkable age of 22, becoming the youngest manager within the company at that time.
- Customer Service Excellence (2012): Recognized and awarded for delivering outstanding customer service in 2012, exemplifying dedication to customer satisfaction.
- Operational Excellence (2013): Garnered the honor of winning "Best Overall Controls" in 2013, showcasing exceptional skills in managing and optimizing store operations.
- Turnaround Specialist: Built a reputation for successfully revitalizing underperforming stores, consistently driving significant sales increases ranging from 7% to 20%. Your ability to transform struggling stores into thriving ones is a testament to your leadership and business acumen.
References
Will be provided upon request
CORE COMPETENCIES
- Retail Management: Successfully managed store operations at Circle K, achieving sales goals, cash management, and ensuring exceptional customer service.
- Sales and Customer Service: Demonstrated a strong background in sales, client relations, and merchandising, consistently delivering outstanding customer service.
- Leadership and Teamwork: Developed a reputation as a dedicated team player and leader, with the ability to work well both independently and in a team environment.
- Problem Solving: Proven track record of being a resolution-oriented problem solver, making sound decisions to address challenges effectively.
- Adaptability: Quickly learned and mastered new concepts and experiences, transitioning from various roles in retail, home security, landscaping, and manufacturing.
- Mechanical Aptitude: Demonstrated mechanical skills in maintaining and repairing equipment in a manufacturing environment, making adjustments for efficiency, and handling downed equipment.
- Technical Skills: Proficient in MS Office (Word, PowerPoint, Excel), with strong computer skills.
- Professionalism: Known for maintaining a professional appearance and approach in all roles, representing companies with excellence
Timeline
Chemical Manufacturing Technician
Fujifilm Manufacturing USA
05.2025 - Current
Filling Supervisor
CoValence Laboratories
08.2017 - 04.2025
Landscaper
Signature Landscaping
08.2015 - 08.2017
Car Sales Representative
Freeway Chevrolet
03.2010 - 08.2015
Store Manager
Circle K
09.2009 - 03.2013
Lead Tech/Sales Rep
Siren Security
04.2006 - 07.2009
Electrician Technician Diploma -
UEI College
High School Diploma -
Joseph city High School