Elisa Garcia
Buckeye
Summary
Hospitality professional with extensive experience in customer service and operations. Proven ability to manage dining environments, train staff, and enhance customer satisfaction. Expertise in optimizing operational efficiency through effective team leadership and service strategies.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Server
The Grille at Verrado
Buckeye
03.2025 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Managed guest orders and ensured accurate billing at the point of sale.
- Maintained cleanliness and organization of dining area throughout service shifts.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Recommended menu items based on guest preferences and dietary needs.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Administrative Assistant
SOS Water and Fire Restoration
Arleta
03.2021 - 07.2024
- Ability to extract documentation for insurance carriers for loss at clients home
- Assist with phone calls for clients to adjusters.
- Helped clients with questions and problems with carriers.
- Managed the office for a smooth operating day.
Server
Tahoe Joe's
Chino
04.2018 - 11.2019
- Served food and beverages while monitoring service timing for optimal guest experience.
- Delivered orders promptly in fast-paced environment, ensuring customer satisfaction.
- Processed payments by totaling charges, delivering bills, and returning change or credit card slips to customers.
Server
Wang Cho Korean BBQ
Chino/Riverside
11.2012 - 03.2019
- Took food and drink orders from customers with accuracy and positive attitude, ensuring customer satisfaction.
- Worked in fast-paced environment, delivering orders promptly to maintain service flow.
- Trained staff on efficient use of POS system, enhancing team productivity.
- Executed tasks independently with attention to detail.
Server
Olive Garden
Ontario
11.2005 - 07.2012
- Served food and drink orders from customers accurately and with a positive attitude.
- Delivered orders promptly in fast-paced environment to maintain customer satisfaction.
- Trained team members on effective use of POS system to enhance service efficiency.
Education
High School Diploma -
El Rancho High School
CaliforniaSkills
- Hospitality expertise
- Customer service and relations
- Point of sale
- Spanish language proficiency
- Team collaboration
- Pressure management
- Self-motivation
- Independent work ethic
- Communication skills
Languages
Spanish
Native/ Bilingual
Certification
- AED certified
Timeline
Server
The Grille at Verrado
03.2025 - Current
Administrative Assistant
SOS Water and Fire Restoration
03.2021 - 07.2024
Server
Tahoe Joe's
04.2018 - 11.2019
Server
Wang Cho Korean BBQ
11.2012 - 03.2019
Server
Olive Garden
11.2005 - 07.2012
High School Diploma -
El Rancho High School