https://www.linkedin.com/in/konul-aliyeva-a14203115
Remained composed and calm even when situations were stressful or had escalated in order to effectively contribute to security needs
Reported violators and incidents to correct staff members and followed up with detailed documentation
Providing all relevant information to guests associated with event
Problem solving appropriate social data/metrics, insights and best practices, and then acting on the information
Managing customer inquiries over online channels in 3 languages (Social Media, Chat, E mail, etc.)
Registration and handling problem cases
Work as a team with other customer service representatives to ensure optimum customer satisfaction