Firangiz Mirzoyeva
Baku
Overview
4
4
years of professional experience
Work History
CRM Manager
Liu Resorts
05.2024 - Current
- Implemented automation tools to streamline routine tasks, allowing team members to focus on high-impact activities that drive results.
- Analyzed customer behavior to identify trends and optimize marketing strategies for increased revenue growth.
- Increased customer satisfaction by implementing a personalized CRM strategy for better communication and engagement.
Chargeback Specialist
Unibank ASC - Leobank
12.2022 - Current
- Communicated with executives about consistent customer issues.
- Typed acknowledgment letters to persons sending correspondence.
- Edited letters and written material for correspondence.
Telesales Agent
Unibank ASC - Leobank
01.2022 - 12.2022
- Answered questions about company offerings with knowledgeable responses about products and services.
- Followed up with customers to solicit further sales.
- Completed daily and weekly sales reporting using assigned tools.
Senior Manager
AR Transport Logistics MMC
09.2020 - 11.2021
- Examined quarterly financials to determine business operating capacity.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Education
Master's - Criminalistics And Court Expertise
Russian State University For The Humanities
05.2019
Bachelor's - Lawyer
First Moscow State University of Law
05.2017
Skills
- Fidelio
- MS Word
- MS Power Point
- MS Excel
- MS Outlook
- Jira
- Tranzaxis
Languages
Azerbaijani
Native language
Russian
Proficient
C2
English
Elementary
A2
Timeline
CRM Manager
Liu Resorts
05.2024 - Current
Chargeback Specialist
Unibank ASC - Leobank
12.2022 - Current
Telesales Agent
Unibank ASC - Leobank
01.2022 - 12.2022
Senior Manager
AR Transport Logistics MMC
09.2020 - 11.2021
Master's - Criminalistics And Court Expertise
Russian State University For The Humanities
Bachelor's - Lawyer
First Moscow State University of Law
Similar Profiles
Firangiz MirzoyevaFirangiz Mirzoyeva
CRM Manager at Liu ResortsCRM Manager at Liu Resorts
Aliya PennyAliya Penny
Packer at I Love Liu LiuPacker at I Love Liu Liu
Maria VasquezMaria Vasquez
Medical Assistant at Chong Liu M.DMedical Assistant at Chong Liu M.D
Ramil KarimovRamil Karimov
Cybersecurity Mentor at TryHackMeCybersecurity Mentor at TryHackMe
Salahov NihadSalahov Nihad
Intern at Bakı Tikiş EviIntern at Bakı Tikiş Evi