GABRIELLE WARD
Tucson
Summary
Personable and highly experienced in customer service! My ability to stay motivated during difficult tasks, and adapting to revolving situations including problems and personalities, makes me a great asset to customer services.
Overview
12
12
years of professional experience
Work History
Recovery Technician
La Frontera
07.2025 - Current
- Operated recovery equipment to assist clients in achieving substance use goals.
- Monitored client progress and documented outcomes to ensure compliance with treatment plans.
- Collaborated with multidisciplinary teams to develop tailored recovery strategies for individuals.
- Facilitated group sessions to promote peer support and enhance community engagement among clients.
Cook
Chick Fil A
03.2025 - 11.2025
- Prepared high-quality food items following Chick Fil A's operational standards and recipes.
- Operated kitchen equipment safely and efficiently, ensuring compliance with health regulations.
- Trained new staff on food preparation techniques and safety protocols to maintain quality service.
- Collaborated with team members to streamline kitchen workflows, enhancing overall efficiency during peak hours.
Promotional Organizer
Monkey Bar
07.2018 - 07.2025
- Rotating Promotional displays and advertisement
- Using Microsoft Excel & Canva.com to create advertisements & coordinate events
- Managing templates and prints for inventory, checklist, announcements, posters, employee alerts, etc.
Warehouse Associate
Target Distribution Center
09.2021 - 03.2024
- Packing customers orders with urgency
- Managing multiple orders at a time
- Stocking and recording data & inventory
Hostess
Little Anthony’s Diner
08.2018 - 12.2018
- Greeting & Guiding customers to their seats
- Confirming reservations as well as wait times
- Assuring customer priority during wait times
- Communicating with my team to ensure no overlapping of reservations, seating availability, and waitress/server capacity to tables
Cashier
Panda Express
03.2018 - 07.2018
- Creating a fun and attentive experience with customers to maintain order accuracy and generate customer motive to receive positive store feedback/reviews
- Food prepping, receiving orders, & drive-thru services
- Handling Money
Cashier / Server
Kelly’s Cajun Grill
11.2017 - 03.2018
- Creating a happy and attentive experience with customers to maintain order accuracy and keep customers engaged with new menu items and deals
- Food prepping, food line service, promoting sample items
- Handling Money
Lead Associate
Party City
08.2015 - 02.2016
- Assist the store flow by directing employees from low demand areas to high demand areas
- Communicate with other store locations and managers regarding staff scheduling, shipments, task lists, and customer concerns
- Cashier, stocking, and customer service responsibilities
Team Member
Whataburger
01.2014 - 05.2014
- Counter & drive-thru cashier responsibilities
- Stocking & Cleaning
- Greeting & Serving customers
Education
High School Equivalency Diploma - undefined
Department of Education
Arizona01.2016
Skills
- Project Management
- Teamwork
- Customer Service
- Effective Communication
- Decision Making
Timeline
Recovery Technician
La Frontera
07.2025 - Current
Cook
Chick Fil A
03.2025 - 11.2025
Warehouse Associate
Target Distribution Center
09.2021 - 03.2024
Hostess
Little Anthony’s Diner
08.2018 - 12.2018
Promotional Organizer
Monkey Bar
07.2018 - 07.2025
Cashier
Panda Express
03.2018 - 07.2018
Cashier / Server
Kelly’s Cajun Grill
11.2017 - 03.2018
Lead Associate
Party City
08.2015 - 02.2016
Team Member
Whataburger
01.2014 - 05.2014
High School Equivalency Diploma - undefined
Department of Education