Jordan Sherrill
Flagstaff
Summary
Results-driven and dependable professional with experience in operations, customer service, and healthcare support. Skilled in managing daily operations, maintaining compliance standards, handling inventory and records, and delivering exceptional customer experiences. Adaptable team player with strong organizational skills and a commitment to efficiency and quality service.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Operations Leader-Animal Care
Petco
Flagstaff
03.2025 - 01.2026
- Ensured optimal health and welfare for diverse animal species in care.
- Coordinated veterinary appointments and maintained detailed health records for all animals.
- Coordinated procurement and onboarding of live animals, ensuring adherence to welfare standards.
- Trained staff on animal care and customer service strategies, enhancing team capabilities.
- Managed store operations, including reconciling tills and securing cash during shifts.
- Monitored inventory levels of supplies, ensuring alignment with operational needs.
Guest Advisor Leader on Duty/ Solutions leader
Flagstaff Petco
Flagstaff
06.2023 - 03.2025
- Improved customer satisfaction by providing tailored product selection assistance and support.
- Executed store opening and closing tasks, ensuring precise register drawer reconciliation and operational readiness.
- Organized merchandise displays to align with company standards, enhancing visual appeal and customer engagement.
- Provided daily care for animals, ensuring their health and cleanliness consistently.
- Maintained a clean sales floor, supporting store presentation standards at closing.
- Trained new associates on customer service and store operational procedures.
Dental Assistant/ Sterile Tech
Kidtastic Pediatric Dental and Orthodontics Inc.
Gilbert
02.2022 - 08.2022
- Greeted families and reviewed medical histories to enhance patient experience.
- Educated families on effective oral hygiene and preventive dental care techniques.
- Maintained infection control through regular sterilization of instruments and disinfection of treatment areas.
- Assisted in plaque and stain removal with dental instruments under supervision.
- Supported dentists during procedures to ensure efficient workflow and quality patient care.
- Coordinated patient scheduling and follow-ups to ensure clarity of treatment plans and timelines.
Education
Bachelor of Science - Biomedical Major/Business Minor
Northern Ariz. University
Flagstaff, AZ05-2026
Graduate Certificate - Dental Assistant Program
East Valley Institute of Technology
Mesa, AZ05-2022
High School Diploma -
Desert Ridge H.S.
Mesa, AZ05-2022
Skills
- Adaptability and learning
- Team collaboration
- Results-oriented
- Proactive motivation
- Professional demeanor
- Project management
- Attention to detail
- Innovative thinking
- Sales consultation
- Cross-functional teamwork
Accomplishments
Increased animal sales by over 50% through proactive customer engagement, providing expert product knowledge, and strategically ordering high-demand animals to meet customer preferences.
Certification
Cultural Competency Program for Oral Health
Professionals | January 2026
Professionals | January 2026
Timeline
Operations Leader-Animal Care
Petco
03.2025 - 01.2026
Guest Advisor Leader on Duty/ Solutions leader
Flagstaff Petco
06.2023 - 03.2025
Dental Assistant/ Sterile Tech
Kidtastic Pediatric Dental and Orthodontics Inc.
02.2022 - 08.2022
Bachelor of Science - Biomedical Major/Business Minor
Northern Ariz. University
Graduate Certificate - Dental Assistant Program
East Valley Institute of Technology
High School Diploma -
Desert Ridge H.S.