Jordan Sherrill
Flagstaff
Summary
Driven professional from a dynamic operational environment, looking to transition into a new field. Skilled in strategic planning and team management, ensuring streamlined operations and enhanced productivity. Passionate about leveraging these transferable skills to make a meaningful impact in new roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Leader-Animal Care
Petco
03.2025 - Current
- Ensured optimal health and welfare for diverse animal species in care.
- Developed staff through training on animal care and effective customer service strategies.
- Managed store operations, including reconciling tills and securing cash during shifts.
- Coordinated veterinary appointments and maintained detailed health records for all animals.
- Oversaw procurement and onboarding of live animals, ensuring compliance with welfare standards.
- Tracked inventory levels of supplies, ensuring stock met operational needs.
Guest Advisor Leader on Duty/ Solutions leader
Flagstaff Petco
06.2023 - 03.2025
- Enhanced customer satisfaction through expert product selection assistance and support.
- Executed store opening and closing tasks, ensuring accurate register drawer reconciliation.
- Organized merchandise displays, adhering to company standards for optimal presentation.
- Provided daily care for animals, ensuring their health and cleanliness consistently.
- Maintained a clean sales floor, supporting store presentation standards at closing.
- Trained new associates on customer service and store operational procedures.
Dental Assistant/ Sterile Tech
Kidtastic Pediatric Dental and Orthodontics Inc.
02.2022 - 08.2022
- Enhanced patient experience by greeting families and reviewing medical histories.
- Educated families on oral hygiene and preventive dental care techniques effectively.
- Maintained infection control by sterilizing instruments and disinfecting treatment areas regularly.
- Assisted in removing plaque and stains using dental instruments under supervision.
- Supported dentists during procedures, ensuring efficient workflow and patient care.
- Coordinated patient scheduling and follow-ups, clarifying treatment plans and timelines.
Education
Bachelor of Science - Biomedical Major/Business Minor
Northern Ariz. University
Dental Assistant Program
East Valley Institute of Technology
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Desert Ridge H.S.
Skills
- Quick to adapt and learn new skills
- Collaborative team contributor
- Dedicated and results-driven
- Highly motivated and proactive
- Maintains a professional demeanor
- Detail-focused and precise
- Innovation and creativity
- Consultative selling
- Cross-functional coordination
Accomplishments
- Increased animal sales by over 50% through proactive customer engagement, providing expert product knowledge, and strategically ordering high-demand animals to meet customer preferences.
- Successfully passed the state board X-ray exam, earning official X-ray certification and demonstrating proficiency in radiologic procedures and patient safety.
- Boosted grooming salon revenue by increasing appointment bookings and actively promoting services on the sales floor, resulting in higher customer engagement and sales growth.
Certification
- Radiation Health and Safety, DANB Inc. | February 2022
- Cardiopulmonary Resuscitation Certified, S&S Heart Savers Inc. | October 2021, Relevant Skills CPR and AED
- Technical Skills Assessment for Dental Assisting, Career and Technical Education | May 2022, Relevant Skills: Knowledge in the field of Dental
Timeline
Operations Leader-Animal Care
Petco
03.2025 - Current
Guest Advisor Leader on Duty/ Solutions leader
Flagstaff Petco
06.2023 - 03.2025
Dental Assistant/ Sterile Tech
Kidtastic Pediatric Dental and Orthodontics Inc.
02.2022 - 08.2022
Dental Assistant Program
East Valley Institute of Technology
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Desert Ridge H.S.
Bachelor of Science - Biomedical Major/Business Minor
Northern Ariz. University