Giselle Sandoval Ruiz
Phoenix
Summary
Dynamic and detail-oriented professional with experience at McDonald's, excelling in point-of-sale operations and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maintaining high food safety standards and accurately processing orders, ensuring a seamless dining experience for all patrons.
Overview
3
3
years of professional experience
Work History
Cashier/ Order Taker
McDonald's
Elko
07.2022 - 03.2025
- Processed customer orders efficiently through point-of-sale systems.
- Communicated with kitchen staff to ensure timely order preparation.
- Managed customer inquiries and resolved issues with professionalism.
- Maintained cleanliness and organization of the work area consistently.
- Assisted in training new employees on order-taking procedures.
- Collaborated with team members to enhance service delivery standards.
- Recorded special requests accurately for kitchen preparation.
- Adhered to food safety protocols while handling customer orders.
- Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
- Operated cash register to receive payments and issue change with high degree of accuracy.
- Processed payments for orders with cash, credit cards, or other payment methods.
- Ensured accuracy of all orders before submitting them to the kitchen staff.
- Clearly communicated additional meal requirements, allergies, dietary needs and special requests to kitchen.
- Answered customer inquiries regarding menu items, pricing, and availability.
- Confirmed customer orders on delivery documents prior to delivery.
- Maintained cleanliness of work area by wiping down counters and cleaning up spills.
Education
High School Diploma -
Elko High School
Elko, NV06-2023
Skills
- Point-of-sale operation
- Cash handling
- Order processing
- Food safety protocols
- Customer order verification
- Menu knowledge
- Attention to detail
- Team collaboration
Languages
Spanish
Limited
English
Native/ Bilingual
References
References available upon request.
Timeline
Cashier/ Order Taker
McDonald's
07.2022 - 03.2025
High School Diploma -
Elko High School
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