Dynamic and customer-focused professional with experience at Starbucks and a proven track record in exceptional service and cash handling. Adept at fostering positive environments and enhancing customer experiences through attention to detail and teamwork. Skilled in time management and creating high-quality beverages, consistently exceeding customer expectations.
Overview
14
14
years of professional experience
Work History
Barista
Starbucks
09.2024 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Electrical Assistant
Mira Star Electric
04.2015 - 03.2024
Stayed current on industry developments through ongoing professional development opportunities such as seminars or training sessions.
Enhanced workplace safety by conducting regular equipment inspections and maintenance.
Expedited problem resolution by creating detailed documentation of completed work orders.
Ensured the safety and well-being of all team members by following company safety procedures and guidelines consistently.
Supported the successful completion of large-scale projects by providing hands-on assistance to senior electricians.
Improved overall job quality by adhering to industry standards and best practices during installations.
Decreased project completion times with efficient planning and communication among team members.
Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
Bartender
Arizona Renaissance Festival
02.2012 - 04.2022
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.