Imani Bennett

• Consistently exceed leasing and occupancy goals through strong sales and relationship-building strategies.
• Manage full leasing lifecycle including tours, applications, and move-ins.
• Lead renewal strategy efforts to increase resident retention.
• Serve as escalation point for resident concerns and resolve conflicts effectively before reaching management.
• Train and mentor new leasing consultants to improve team performance.
• Support daily property operations and ensure compliance with policies.
• Complete weekly delinquencies calls & help with reports with MCO
• Analyzed resident feedback to implement service improvements and enhance community engagement.
• Greeted potential future residents , showed apartments, and prepared leases.
• Provided exceptional customer service, enhancing resident satisfaction and retention.

• Managed content creation and marketing strategies to increase engagement and brand visibility.
• Analyzed performance metrics and adjusted content strategies to optimize audience reach and interaction.
• Managed social media advertising campaigns, targeting key demographics to drive customer acquisition and retention.
• Boosted engagement rates with the creation of compelling and visually appealing content.
• Developed and executed comprehensive social media strategies to enhance brand visibility and engagement.

Delivered high-level customer service and handled customer concerns in a fast-paced environment.

• Supported needs of Dan Majerle's clientele -
• Supported needs of parties of 30+ , wait staff who attended to specific needs of countless customers daily for sports bar restaurant with social relevancy and intentionality.
• Delivered exceptional customer service in high-volume dining environment.
• Handled cash and credit transactions accurately using point-of-sale system.
• Monitored dining area for cleanliness and organization, maintaining safe environment.