Results-oriented Data Center Operations Leader with over 5 years of experience managing critical infrastructure and leading technical teams to optimize operational uptime. Expertise in overseeing daily operations, coordinating cross-functional teams, and managing critical incidents while ensuring safety and compliance. Proficient in process improvement, workforce development, and strategic decision-making to enhance efficiency in high-availability environments.
Work History
Operations Lead
5 Years 2 Months
Google | 06.2021 - Current
Oversee day-to-day operations and lead data center teams, coordinating shift schedules, on-call rotations, and resource deployment across multiple sites to optimize operational stability and uptime.
Managed end-to-end implementation of critical site projects, including data center system commissioning, integrated testing, and system upgrades, delivering projects safely and on corporate timelines.
Managed end-to-end implementation of critical site projects, including commissioning, integrated testing, and upgrades, ensuring timely and safe project delivery.
Coached and mentored technicians, enhancing technical skills through targeted training programs aligned with strategic business objectives.
Championed site safety culture by implementing safety protocols, ensuring compliance, and fostering an inclusive and collaborative team environment.
Oversaw data center operations, ensuring optimal performance and reliability of systems.
Managed team of technicians, providing mentorship and fostering professional development.
Implemented strategic initiatives to enhance operational efficiency and reduce downtime.
Evaluated and integrated new technologies to improve infrastructure capabilities.
Coordinated disaster recovery plans, ensuring data integrity and business continuity.
Developed and maintained key vendor relationships to support service level agreements.
Led cross-functional projects aimed at optimizing resource allocation and cost management.
Analyzed performance metrics to drive continuous improvement in data center processes.
Promoted a safe working environment within the data center facility by enforcing strict adherence to safety guidelines and protocols.
Trained new staff members on company policies and industry best practices, fostering a culture of continuous learning within the team.
Reduced downtime occurrences through proactive maintenance and equipment upgrades.
Electrician
3 Years 5 Months
International Paper | 01.2018 - 06.2021
Inspected, tested, and repaired complex electrical, electronic, mechanical, and pneumatic systems, ensuring operational reliability.
Collaborated with cross-functional maintenance teams to diagnose malfunctions and resolve issues, effectively minimizing downtime.
Developed and implemented preventive maintenance solutions, optimizing system performance and reducing recurring failures.
Special Electronics Repairer
7 Years 11 Months
US Army | 09.2008 - 08.2016
Maintained, diagnosed, and repaired critical microcomputer and telecommunications equipment in high-pressure environments, ensuring uninterrupted operational continuity.
Trained and mentored personnel on complex maintenance procedures and safety protocols, improving team effectiveness and enhancing mission readiness.
Enforced military and technical safety guidelines, fostering a proactive safety culture within the unit.