Kate Melo
Sierra Vista
Summary
For the past 3 1/2 years I have worked as the office manager for San Pedro Fiduciary Services, LLC. I took this opportunity to get back into the work force.
Before working as the office manager for San Pedro Fiduciary Services, LLC, I was a Stay at Home Mom for my three girls while my husband attended to Law School and started his law firm in Sierra Vista, AZ.
Before starting my family I received a degree from the College of Education at the University of Arizona in Deaf Studies. After graduating, I worked as an interpreter at ASDB and Mesa Public Schools. I am fluent in American Sign Language and have experience in several different classroom environments both as a student at U of A taking required classes in education and as an interpreter in elementary and middle school classrooms.
Overview
20
20
years of professional experience
Work History
Office Manager
San Pedro Fiduciary Services, LLC
2020.03 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Interpreter of the Deaf
Mesa Public Schools
2005.08 - 2006.09
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Collaborated with other interpreters to cross-check accuracy of interpretations.
- Offered language instruction to help clients improve language skills.
- Prepared for interpreting tasks by researching and gathering information about tasks beforehand.
Interpreter for the Deaf
Arizona Schools Of The Deaf And Blind
2004.08 - 2005.05
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Collaborated with other interpreters to cross-check accuracy of interpretations.
- Prepared for interpreting tasks by researching and gathering information about tasks beforehand.
Education
Bachelor of Science - Deaf Studies Emphasis in Educational Interpreting
University of Arizona
Tucson, AZ12.2004
Skills
- Conflict Management
- Policy Implementation
- Workflow Optimization
- Fluent Bilingualism
- Cross-cultural communication
- Relationship Building
- American Sign Language Fluency
- Ethical Codes Adherence
Timeline
Office Manager
San Pedro Fiduciary Services, LLC
2020.03 - Current
Interpreter of the Deaf
Mesa Public Schools
2005.08 - 2006.09
Interpreter for the Deaf
Arizona Schools Of The Deaf And Blind
2004.08 - 2005.05
Bachelor of Science - Deaf Studies Emphasis in Educational Interpreting
University of Arizona
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