Lalaine Salinas
Clinical Data Coordinator
Glendale
Summary
I have worked in the medical field for 11 years in various areas including clinical research, laboratory and hospital settings. As a proven leader and mentor, I continue to aim for self-growth to promote my team's development. I have an aptitude for data interpretation, problem solving, and analytical skills.
Overview
11
11
years of professional experience
Work History
Specimen Management Supervisor
LabCorp
06.2013 - 06.2017
- Direct the daily operational activities; both the technical and non-technical operations.
- Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed.
- Directly supervisor, train, and mentor laboratory staff and have ownership and responsibility for all departmental staff.
- Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory directors or corporate operations.
- Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct.
- Assist with developing and implementing laboratory procedures and installation of equipment and methods.
- Manage staff including recruiting and hiring qualified, performance management, training and development.
- Ensure effective communication with leadership, clients, sales, corporate operations, and direct reports and all departmental staff.
- Conduct departmental meetings and ensure appropriate departmental communication.
- Investigate deviations from established procedures to ensure effective corrective action .
- Maintain technical knowledge in the assigned department(s) for the laboratory testing.
Laboratory Assistant
LabCorp
05.2012 - 06.2013
- Introduce and prepare biological specimens to the laboratory to ensure accurate processing
- Verify patient demographic information matches the test requisition form submitted
- Data entry of patient information into the computer system for tracking purposes
- Receive prepare specimens for testing and analysis.
- Meet key production metrics and quality measures to ensure timely and accurate results.
- Pack and ship specimens to proper testing facilities when required.
- Enter requisitions data into the database, label, centrifuge, and aliquot all specimens.
- Troubleshoot and document any specimen related issues.
- Comply with applicable environmental health and safety policies and procedures.
- Operate automated instrumentation.
- Complete record logs and other administrative duties as requested.
- Follow all Standard Operating Procedures to ensure safety and quality standards.
Phlebotomist
LabCorp
05.2011 - 05.2012
- Perform blood collections by venipuncture and capillary techniques for all age groups.
- Collect specimens for drug screens, paternity tests, alcohol tests etc.
- Perform data entry of patient information in an accurate and timely manner.
- Prepare all collected specimens for testing and analysis.
- Maintain patient and specimen information logs.
- Provide superior customer service to all patients.
- Administrative and clerical duties as necessary.
- Travel to additional sites when needed.
Customer Service Representative
LabCorp
06.2009 - 05.2011
- Act a liaison between LabCorp, the customer base and patients.
- Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures.
- Inquire, clarify, and confirm customer requirements and understanding of the solution.
- Provide additional customer education and information as needed.
- Qualify and establish inbound new customers requesting LabCorp's products and services.
- Work in multiple databases to research complex issues and questions.
- Notify clients of test results in a timely and accurate manner.
- Review test forms for accuracy and report any discrepancies.
- Participate in activities designed to improve customer satisfaction and business performance.
- Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA.
Clinical Research Coordinator
Banner Estrella Medical Center
05.2006 - 05.2009
- Implement, execute, and manage all assigned Sponsor-Initiated and Investigator-Initiated Protocols in compliance with FDA, CFR, GCP and SOP guidelines.
- Responsible for increasing subject enrollment on various clinical trials by 40% throughout time of employment.
- Conducted all CRC related tasks associated while successfully executing a clinical trial.
- Maintained compliance with regulatory guidelines through rigorous documentation and protocol adherence.
- Regulatory responsibilities such as completion of Financial disclosures, Protocol training logs, Delegation logs, IRB Continual Review, and the FDA 1572.
- Responsible for training new staff members in various departments on clinical research and the workflow.
- Conducted meetings with Physicians to new Clinical Trials and enrollment progress on current trials.
- Responsible for utilizing data collection systems such as CTMS, EMR, and IWRS systems.
- Responsible for all data collection, data review and data entry in electronic data capture systems and EMRs.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Reduced data entry errors by implementing stringent quality control measures throughout the study lifecycle.
- Responsible for conducting clinical trials in various indications such as cardiology, rheumatology, gasteroenterology, immunology, and oncology.
- Communication between Sponsor and CRO to ensure quality management of the clinical trial.
- Developed strong relationships with trial sponsors, ensuring ongoing collaboration and future project opportunities.
- Direct reporting between Program Manager and Investigators regarding enrollment progress in the trial.
Education
Certification - Data Management For Clinical Research
Coursera
Online03.2024
Bachelor of Science - Integrative Health
Arizona State University
Phoenix, AZ05.2022
Skills
- Proficiency in Microsoft Office, CTMS, EMR and EDC systems
- Strong attention to detail and accuracy
- Ability to navigate difficult situations with composure and professionalism
- Accomplished problem-solving and decision-making skills
- Strong organizational, time management, and leadership skills
- Self-motivated, independent worker with the ability to learn new systems quickly
- Goal oriented, owning professional challenges, and proactively seeking opportunities to learn
Timeline
Specimen Management Supervisor
LabCorp
06.2013 - 06.2017
Laboratory Assistant
LabCorp
05.2012 - 06.2013
Phlebotomist
LabCorp
05.2011 - 05.2012
Customer Service Representative
LabCorp
06.2009 - 05.2011
Clinical Research Coordinator
Banner Estrella Medical Center
05.2006 - 05.2009
Certification - Data Management For Clinical Research
Coursera
Bachelor of Science - Integrative Health
Arizona State University
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