Laman Yadigarova
BestComp Group
Baku
3
Languages
1
Certification
2
years of professional experience
Goal-oriented and eager to learn, focused on continuous professional growth. Ready to contribute to the company's objectives and add value to the team through my skills
Work History
Customer Support Specialist
1 Year 7 Months- Electron Notary - Web Manual testing
- Mobile Notary - Mobile testing
- AzDoc DMS projects - Web Manual testing
- Performed preliminary testing of product updates and new features to ensure seamless user experience.
- Actively identified, analyzed, and documented software bugs reported by customers
- Resolved technical issues and investigated application errors and tracked resolution end-to-end through internal support ticketing systems.
- I put forward new proposals to ensure product quality and reduce system bugs
Education
Bachelor of Science - Ecology Engineering
Skills
SDLC / STLC / SRS
Analytical thinking
Microsoft Office Suite
Testing documentation / Test Case
Azure DevOps / Jira
Effective communication
Postman / Swagger
Problem solving
Certification
- Master Data Analytics, Handex.az, 03/24, 08/24
Languages
Azerbaijan
C2
Bilingual or Proficient
Turkish
C1
Advanced
English
B1
Intermediate
Timeline
Customer Support Specialist
BestComp Group
01.2025 - CurrentRead More
Azerbaijan State Oil And İndustry University
Bachelor of Science from Ecology Engineering
Read More