Lilly Pfeffer
Prescott
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
2014
2014
years of post-secondary education
Work History
Server/Bartender
Angry Crab Shack
Prescott
03.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took food and beverage orders accurately from guests at tables.
- Delivered food and drinks promptly to ensure guest satisfaction.
- Mixed and served various cocktails and beverages for customers.
- Assisted in inventory management of liquor and supplies.
Bartender
Main Stage
Cottonwood
02.2022 - 08.2023
- Mixed and served various cocktails and beverages for customers.
- Maintained cleanliness and organization of bar area and tools.
- Provided excellent customer service by engaging with patrons.
- Counting drawers and providing exact change
Bartender
Moes Starlight Lounge
Durango
04.2019 - 08.2021
- Mixed and served various cocktails and beverages for customers.
- Maintained cleanliness and organization of bar area and tools.
- Provided excellent customer service by engaging with patrons.
- Handled cash transactions and processed payments accurately.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Server
El Moro Spirits and Tavern
Durango
01.2017 - 08.2020
- Provided exceptional customer service in a fast-paced tavern environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining and service areas.
- Accurately processed orders using point-of-sale system.
- Took orders from customers accurately and in a timely manner.
Education
Cosmetology School
Rogers Academy of Beauty
Prescott, Arizona 07.2025 - 10.2025
Mingus Union High School
Cottonwood, AZSkills
- Customer service
- Inventory management
- Table service
- Cash handling
- Effective communication
- Time management
- Team collaboration
- Point of sale (POS) system operations
- Food and beverage pairings
Timeline
Cosmetology School
Rogers Academy of Beauty
07.2025 - 10.2025
Server/Bartender
Angry Crab Shack
03.2025 - Current
Bartender
Main Stage
02.2022 - 08.2023
Bartender
Moes Starlight Lounge
04.2019 - 08.2021
Server
El Moro Spirits and Tavern
01.2017 - 08.2020
Mingus Union High School