Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luisa Silva

Phoenix

Summary

Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart Pharmacy
12.2022 - Current
  • Sterilize surfaces and equipment and prepare the pharmacy for opening
  • Greet customers and answer valid questions
  • Receive prescriptions and check their validity
  • Process prescriptions electronically and ensure all information is complete and accurate
  • Resolve issues when they arise (e.g., rejected insurance claims, verify practitioner license)
  • Select the appropriate medicine and measure dosages to fill prescriptions
  • Receive, sort, stock, medication delivered from manufacturer and monitor inventory
  • Undertake administrative tasks (record-keeping, EOD, etc.) as assigned
  • Comply with all security measures and quality standards

Transportation Lead

Managed Labor Solutions
08.2021 - 11.2022
  • Monitored and maintained on-time delivery, reliability, service and performance
  • Managed driver safety awards program, promoting safe driving and working safe initiative
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift

Sales Associate

Raspados House
04.2015 - 06.2021
  • Provided positive first impressions to welcome existing, new and potential customers
  • Engaged with customers to effectively build rapport and lasting relationships
  • Received food orders and completed in a timely manner
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easier access

Education

Pharmacy Technician License -

03.2024

Diploma -

South Mountain High School
05.2011

Skills

  • Bilingual-Speak Spanish and English
  • Organization and Prioritization
  • Data entry
  • Prescription filing and Labeling
  • Attention to detail
  • Patient Profile Setup
  • Problem-solving skills
  • Knowledgeable in Insurance Claims and Resolutions

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • First Aid/CPR/AED Instructor Certification – Red Cross.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Certified Pharmacy Technician

Walmart Pharmacy
12.2022 - Current

Transportation Lead

Managed Labor Solutions
08.2021 - 11.2022

Sales Associate

Raspados House
04.2015 - 06.2021

Diploma -

South Mountain High School

Pharmacy Technician License -

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Luisa Silva