Luisa Silva
Phoenix
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart Pharmacy
12.2022 - Current
- Sterilize surfaces and equipment and prepare the pharmacy for opening
- Greet customers and answer valid questions
- Receive prescriptions and check their validity
- Process prescriptions electronically and ensure all information is complete and accurate
- Resolve issues when they arise (e.g., rejected insurance claims, verify practitioner license)
- Select the appropriate medicine and measure dosages to fill prescriptions
- Receive, sort, stock, medication delivered from manufacturer and monitor inventory
- Undertake administrative tasks (record-keeping, EOD, etc.) as assigned
- Comply with all security measures and quality standards
Transportation Lead
Managed Labor Solutions
08.2021 - 11.2022
- Monitored and maintained on-time delivery, reliability, service and performance
- Managed driver safety awards program, promoting safe driving and working safe initiative
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
Sales Associate
Raspados House
04.2015 - 06.2021
- Provided positive first impressions to welcome existing, new and potential customers
- Engaged with customers to effectively build rapport and lasting relationships
- Received food orders and completed in a timely manner
- Kept server areas clean and stocked to increase efficiency while working tables
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easier access
Education
Pharmacy Technician License -
Diploma -
South Mountain High School
Skills
- Bilingual-Speak Spanish and English
- Organization and Prioritization
- Data entry
- Prescription filing and Labeling
- Attention to detail
- Patient Profile Setup
- Problem-solving skills
- Knowledgeable in Insurance Claims and Resolutions
- Customer service
- Upbeat and Positive Personality
- Optimistic
Languages
- Spanish
- English
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- First Aid/CPR/AED Instructor Certification – Red Cross.
- Immunization certified
Timeline
Certified Pharmacy Technician
Walmart Pharmacy
12.2022 - Current
Transportation Lead
Managed Labor Solutions
08.2021 - 11.2022
Sales Associate
Raspados House
04.2015 - 06.2021
Pharmacy Technician License -
Diploma -
South Mountain High School