Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mario Galvez

Somerton

Summary

Hardworking employee with nearly two years of experience in working. I have worked in multiple jobs that require physical inquiries or mental tasks. Most jobs varied in the hours to clock in and clock out. Many shifts were early in the morning, such as 5 a.m., and others were as late as midnight. I have various skills in handling freight, working on trucks, stocking, handling money, verifying insurances, and dealing with medical terms. I can work in the back, or front, of a store, or any facility. My education has given me skills in psychology, or any family-related science. I am willing to be in a psychology department, and I can play a role in any type of family counseling or support.

Overview

2
2
years of professional experience

Work History

Front Desk Associate

Grand Canyon Medical Clinic
Yuma
06.2024 - Current
  • I create a profile for new patients who come into the office.
  • Operated the front desk alone during shifts, and juggled phone calls, as well as speaking to new or established clients.
  • Read insurances, and verify their eligibility through a dedicated portal or a specific phone number that needs to be called. The verified information will provide what the patient's co-pay is and whether their insurance is active or inactive.
  • Scan in licenses, insurances, consent forms, and lab/x-ray forms onto the patient's profile.
  • Use the Eclinical program to fax information for referrals, or any requested medical records.
  • Organize consent forms and other forms, such as work notes, school notes, sports physical forms, or medical records request forms, which will be needed by various patients.
  • Answer phone calls and manage appointments for patients. Phone calls will also involve information that needs to be faxed, questions for the provider, updates on prescriptions, and providing information on the various treatments we give.
  • We had to clean the office every day. I mopped the front desk floor and the front waiting area in the clinic, as well as cleaned the windows and disinfected the patients' chairs and tables.

Seasonal Sales Associate

Marshalls
Yuma
11.2023 - 01.2024
  • Broke down pallets and unloaded the freight inside the boxes onto carts for our crew to stock in the store.
  • We would fast-track furniture, towels, blankets, and other home items. After the items have a tag, we stock them in their respective departments.
  • Performed cashier duties such as processing payments, counting cash, and distributing money back.
  • We promoted our rewards program to paying customers around the store, and we get points if we make a sale.
  • Processed returned items and gave the customers their money back.
  • Experienced flexible hours ranging from 5 a.m. to midnight shifts.

Backroom Associate

Walmart
Yuma
06.2023 - 09.2023
  • Unload trucks with freight onto the conveyor line, then we would place it on a pallet and repeat the process until the pallet is filled with the correct freight.
  • Pull pallets from the back storage room to the main floor so the items can be stocked by us, and the overnight crew.
  • Zoning aisles and making sure the grocery items are in the correct spots on the shelves
  • Stock big freight items in the toy and grocery aisles.
  • Stock food, cleaning products, pet products, and the toys aisle.
  • Assist customers in finding items or navigating the Walmart app.
  • Promoting the Walmart Plus subscription to customers.
  • Work together with the team to clean the back room, and make sure no freight was left behind.
  • Sorted merchandise into designated areas for storage or shipment in the backroom

Education

High School Diploma

Kofa High School
Yuma, AZ
05-2022

Some College (No Degree) - Family Science, Psychology, Social Work

Arizona Western College
Yuma, AZ

Skills

  • Customer service
  • Effective communication
  • Fluent in English
  • Time management
  • Pallet building
  • Pallet jacks
  • unloading freight
  • Cash handling
  • Credit/debit card payment processing
  • Sales
  • Resolve conflicts
  • Promoting programs
  • Stocking
  • Phone call services
  • Front office support
  • Verify eligibility for medical insurances
  • Knowledge about the majority of Arizona medical insurances

Timeline

Front Desk Associate

Grand Canyon Medical Clinic
06.2024 - Current

Seasonal Sales Associate

Marshalls
11.2023 - 01.2024

Backroom Associate

Walmart
06.2023 - 09.2023

High School Diploma

Kofa High School

Some College (No Degree) - Family Science, Psychology, Social Work

Arizona Western College
Mario Galvez