- Avid Reader
- Gardening
- Mindfulness Practices
- Historical Exploration
- Genealogy
- Video Gaming
Megan Roe
Apache Junction
Summary
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
10
10
years of professional experience
Work History
Certified Pharmacy Technician
Esatto
12.2024 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Counted, measured, and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
Pharmacy Technician
Frys
02.2023 - 12.2024
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician Trainee
CVS
04.2022 - 02.2023
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Physical Therapy Tech
Canyon Physical Therapy
08.2021 - 11.2021
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Maintained accurate documentation of patient progress, enabling timely adjustments to treatment plans for optimal results.
Cashier/Jewelry Associate/ Coordinator
TJMAXX
05.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Teacher Aid
Busy Bee Learning Center
08.2020 - 01.2021
- Actively participated in professional development opportunities and shared insights with colleagues for continuous improvement.
- Enhanced student comprehension by utilizing visual aids and interactive activities during lessons.
- Communicated regularly with parents regarding student progress and concerns, fostering positive home-school partnerships.
- Adapted instructional materials to accommodate diverse learners while preserving content integrity and rigor.
- Managed classroom resources effectively, ensuring availability of necessary materials for instructional purposes.
DCP (Direct Support Professional)
CGARC (Chandler/Gilbert Arc)
05.2018 - 11.2019
- Duties Included: Administering Medicines, Changing, Medication Counts, Cleaning and Cooking.
- Reason for Leaving: My values no longer aligned with the company mission
Teacher Aid
Busy Bee Learning Center
05.2016 - 09.2017
- Participated in parent-teacher conferences, providing valuable input on strategies to support student growth at home.
- Contributed to the organization of school events and extracurricular activities, enriching students'' educational experiences beyond the classroom setting.
- Served as a mentor to new teacher aides by sharing best practices for supporting both teachers and students in achieving success.
- Assisted teachers with administrative tasks such as photocopying worksheets or grading papers efficiently without compromising quality feedback.
- Collaborated with teaching team to develop cross-curricular projects, enhancing students'' connections between subjects.
Apparel Sales Associate
Walmart
11.2015 - 12.2016
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
- Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
Education
Ged -
Yavapai College
No Degree - Nursing
Mesa Community College
MesaSkills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Pharmaceutical calculations
- Workflow optimization
Interests
Timeline
Certified Pharmacy Technician
Esatto
12.2024 - Current
Pharmacy Technician
Frys
02.2023 - 12.2024
Pharmacy Technician Trainee
CVS
04.2022 - 02.2023
Physical Therapy Tech
Canyon Physical Therapy
08.2021 - 11.2021
Cashier/Jewelry Associate/ Coordinator
TJMAXX
05.2021 - 08.2021
Teacher Aid
Busy Bee Learning Center
08.2020 - 01.2021
DCP (Direct Support Professional)
CGARC (Chandler/Gilbert Arc)
05.2018 - 11.2019
Teacher Aid
Busy Bee Learning Center
05.2016 - 09.2017
Apparel Sales Associate
Walmart
11.2015 - 12.2016
Ged -
Yavapai College
No Degree - Nursing
Mesa Community College
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