Melissa Paniagua
Glendale
Summary
Capable server passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in restaurant establishments.
Overview
4
4
years of professional experience
Work History
Bartender
State 48 FunkHouse
07.2023 - 03.2024
- Opening/ Closing Duties: maintain inventory, cash handling, cleaning, restocking, etc.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Private Event Bartender
11.2021 - 06.2023
- Worked with each client to provide a personalized drink menu
- Provided prompt, efficient service for events with 150+ patrons serviced by myself and one other bartender.
Server
California Pizza Kitchen
03.2020 - 12.2021
- Ability to understand the menu & up sell drinks paired with food items
- Promoted the loyalty program to customers with an average of 15 new sign ups a week to the company's email campaign.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bartending Certificate -
National School of Bartending
12.2020
Skills
- Accountable and resilient
- Excellent communication skills
- A warm personality, attentive and presentable
- Ability to work under pressure
- Passion to deliver exceptional levels of guest service
- Previous experience in similar role
- Motivation to learn new skills and techniques
- Strong multitasking
Personal Information
Title: Bartender/Mixologist/Server
Timeline
Bartender
State 48 FunkHouse
07.2023 - 03.2024
Bartender
Private Event Bartender
11.2021 - 06.2023
Server
California Pizza Kitchen
03.2020 - 12.2021
Bartending Certificate -
National School of Bartending
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