Michelle Osorio
Glendale
Overview
9
9
years of professional experience
Work History
Back Office Medical Assistant/Surgery Scheduler
ARIZONA ADVANCED SURGERY
Phoenix, AZ
01.2019 - 09.2025
- Assisted with pre-operative care, ensuring all necessary documentation was completed accurately.
- Coordinated communication between surgical teams and patients to streamline information flow.
- Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Verify Benefits and Eligibility prior to surgery scheduling
- Submit procedures for authorization/precertification
- Transmitted paperwork between providers and insurance companies to facilitate billing.
- Obtain Medical clearances prior to surgery
- Knowledge in CPT/ICD codes
Back Office Medical Assistant
Christopher Stalberg, MD
Sun City, AZ
01.2017 - 12.2018
- Assisted in patient scheduling and follow-up to enhance appointment efficiency.
- Coordinated medical records management, ensuring accuracy and compliance with regulations.
- Supported clinical staff by preparing examination rooms and maintaining equipment readiness.
- Processed patient intake forms, verifying information for accuracy and completeness.
- Managed inventory of medical supplies, ensuring availability for daily operations.
- Collaborated with front office staff to streamline communication between departments.
- Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
Education
Medical Assisting -
Carrington College
Glendale, AZ2017
High School Diploma -
Westivew High School
Avondale, AZ2014
Skills
- HIPAA compliance
- Clinical documentation
- Patient scheduling
- Insurance verification
- Patient care coordination
- Medical office procedures
- Medical coding
- Electronic health records management
- Medical billing support
- Vital sign monitoring
- Insurance authorizations
- Medical terminology
Timeline
Back Office Medical Assistant/Surgery Scheduler
ARIZONA ADVANCED SURGERY
01.2019 - 09.2025
Back Office Medical Assistant
Christopher Stalberg, MD
01.2017 - 12.2018
Medical Assisting -
Carrington College
High School Diploma -
Westivew High School