Matthew Erb
Mesa
Summary
Team Leader experienced in multi-tasking, innovating and directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Hardworking and enthusiastic learner dedicated to first-rate operation, communication and team success.
Overview
7
7
years of professional experience
Work History
Cook/Prep
Daddy's Chicken Shack
08.2024 - 01.2025
- Maintained a clean and organized work area, adhering to sanitation regulations
- Ensured compliance with health codes and regulations during food handling, storage, and preparation stages
- Managed multiple orders simultaneously during peak hours while maintaining accuracy
- Received inventory deliveries, checked for accuracy, and stored products appropriately
Grounds Maintenance Supervisor
Scottsdale Unified School District
05.2022 - 04.2024
- Supervised a team of grounds staff, overseeing daily operations and ensuring efficient completion of landscaping and maintenance tasks for almost all schools in the district
- Implemented environmentally friendly landscaping practices, including the incorporation of native plants, reducing the environmental impact
- Conducted regular inspections of the grounds, equipment, and vehicles to identify maintenance needs, safety hazards, and opportunities for improvement
- Procured positive and rewarding relationships with staff and students through education and collaboration
Team Leader
Smashburger
09.2021 - 05.2022
- Monitored team performance and provided feedback to drive continuous improvement
- Resolved conflicts within the team by facilitating open dialogue and promoting a positive work environment
- Developed strong relationships with customers through effective communication and exceptional customer service skills
- Demonstrated strong problem-solving abilities when faced with unexpected challenges or complaints
- Managed cash drawers and bank deposits accurately and efficiently
Delivery Driver
Insomnia Cookies
03.2021 - 09.2021
- Delivered goods to customers in a timely and efficient manner
- Ensured safe handling and transportation of perishable items
- Provided excellent customer service by addressing concerns promptly and professionally
- Assisted in store operations during downtime as needed
BOH Cook/Trainer
Smashburger
06.2019 - 03.2021
- Managed food inventory and ensured proper storage and rotation of ingredients to minimize waste
- Collaborated with the front of house team to ensure timely delivery of orders and maintain customer satisfaction
- Maintained a clean and organized work area, adhering to sanitation guidelines and food safety regulations
- Trained new kitchen staff members on cooking techniques, safety procedures, and company policies
- Adapted quickly to changing priorities during busy periods while maintaining efficiency in food preparation
Drive Thru Operator
Arby's
03.2018 - 06.2019
- Efficiently operated the drive-thru register, accurately processing customer orders and payments
- Managed high-volume traffic during peak hours, maintaining fast and efficient service
- Handled large amounts of cash on a daily basis while maintaining strict accuracy standards
Education
High school diploma -
Red Mountain High School
Mesa, AZ05.2020
Skills
- Dependable, disciplined and efficient
- Effective collaboration and leadership
- Problem-solving and adaptability
- Food handling and customer service
- Grounds, landscaping and tree work
- Vehicle and power tool maintenance
- Operating mowers, tractors, trailers, lifts, and saws
- Pesticide application and safety certified
Timeline
Cook/Prep
Daddy's Chicken Shack
08.2024 - 01.2025
Grounds Maintenance Supervisor
Scottsdale Unified School District
05.2022 - 04.2024
Team Leader
Smashburger
09.2021 - 05.2022
Delivery Driver
Insomnia Cookies
03.2021 - 09.2021
BOH Cook/Trainer
Smashburger
06.2019 - 03.2021
Drive Thru Operator
Arby's
03.2018 - 06.2019
High school diploma -
Red Mountain High School
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