NIHAT KHIDIROV

Payments Tribe | ATM/ADM Squad

• Started the internship program within the ATM/ADM Squad, gaining practical understanding of ATM and ADM terminal operations in a banking environment.
• Analyzed how terminal-based transactions are initiated, processed, validated, and reflected across backend systems.
• Worked on end-to-end documentation of terminal-based current account top-up and loan repayment processes.
• Prepared process documentation using BPMN diagrams, sequence diagrams, API flow analysis, and functional descriptions.
• Participated in Agile/Scrum ceremonies including daily stand-ups, sprint plannings, backlog groomings, retrospectives, and task refinement sessions.
• Collaborated with developers, product owners, and analysts to clarify requirements, discuss edge cases, and improve process understanding.

Payments Tribe | Transfers Squad

• Continued the internship through internal rotation to the Transfers Squad, focusing on domestic and international transfer/payment processes.
• Worked on processes related to card-to-card transfers, AniPay payments, Zolotaya Korona, Western Union, DSMF payments, and other transfer-related flows.
• Prepared end-to-end flow documentation for AniPay Account-to-Card Receive and AniPay Card-to-Card Send operations.
• Used Swagger and Postman to review API structures, endpoints, request/response bodies, headers, parameters, and error cases.
• Worked actively with Jira and Confluence for sprint tracking, requirement documentation, task management, and cross-team collaboration.
• Gained exposure to core and payment systems such as Zeus, FIMI, CMS, and Paylogic during process analysis and documentation activities.

• Prepared Process Definition Documents (PDD) detailing current and future state workflows using Microsoft Visio and Excel
• Conducted “As-Is” process analysis by observing and mapping existing workflows during face-to-face meetings with stakeholders
• Defined “To-Be” process improvements to optimize automation potential and business efficiency, contributing to a X% reduction in process time
• Facilitated communication and coordination with stakeholders via Microsoft Teams and in-person meetings to gather requirements and clarify process details
• Calculated process complexity to estimate development effort and time required by RPA developers for new automations
• Participated actively in testing phases of bots developed by RPA developers to ensure accuracy and effectiveness of automation
• Created detailed process flowcharts and documentation supporting the RPA project lifecycle
• Analyzed and managed change requests for existing automated processes to ensure continuous improvement and alignment with business needs
• Calculated Full-Time Equivalent (FTE) to estimate resource requirements and optimize workload distribution in automation projects
• Identified bottlenecks and inefficiencies in workflows and proposed actionable solutions
• Collaborated closely with cross-functional teams including developers, business analysts, and stakeholders
• Supported risk assessment and mitigation during bot deployment to ensure quality and reliability