Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Patricia Paige Hawk

Mesa,AZ

Summary

Exceptionally hard worker with over 19 years of professional experience in several sales and management roles as well as experience in all types of start ups including building new departments within large and small companies. Strong technology and product development expertise. Extensive experience in building strategic business relationships and partnerships. Strong drive, excellent communication skills, multi-taker with interpersonal and team-building skills. Driven by a challenging environment and accomplishing set goals. Rapid learner, self motivated, have superior organization skills, and thrive on adapting in fast pace changing environments.

Overview

11
11
years of professional experience

Work History

Sr. Account Executive

Flock Safety
04.2023 - Current
  • - Responsible for connecting with inbound MQL leads immediately when they come in and set up a time to do a demo after the initial discovery call
  • - Outbound cold calls to law enforcement contacts within territory to create new community liaisons to gain new leads
  • - Working the full sales cycle from prospecting to the initial sale that typically takes around 2-4 months (sometimes longer)
  • - Working closely with clients even after the sales process is completed to not only ensure they are happy with their purchase and all is going well but also to build expansion opportunities on new products and gain referrals
  • - Maintaining pipeline, ARR, daily calls, daily emails, reports and adding new customers/leads to cadences to follow up
  • - Quarterly quota started out as 85k then increased to the current quota I have which is 1.2 million dollars that I have exceeded consistently at 120%+ each quarter putting me in the quota club

Sr. Account Executive

Axon
04.2021 - 01.2023
  • - Responsible for multiple state's public safety agencies from 1-100 sworn officers. I exceeded my quarterly quota averaging 300%+, from my first quarter at Axon to my last
  • - Worked beginning to end sales processes, virtually and in person (travel), with direct law enforcement officers, decision makers, financial departments, city council members, mayors etc selling products and software
  • - Responsible to bring in new customers, upsell and maintain customer relationships before and after a sale
  • - Responsible for a quarterly quota between 1-3 million

Sr. Account Executive

Indeed.com
05.2020 - 12.2021
  • - Part of the first team in a new department called “Indeed Hire” managing a book of 400+ new and existing clients
  • - Working one-on-one with each client throughout the sales process and continuing to build on that client relationship
  • - As the first team on this new product I was responsible for selling and growing the department
  • - Received a promotion to sell all 9 Indeed.com existing platforms in addition to the newly developed product
  • - Set up monthly and/or weekly follow up calls to ensure that purchased platform was performing as expected all while ensuring the client continued to spend according to their set budget

Senior Collector/Lead Training Mentor/Customer Service Representative

One Main Financial
07.2016 - 11.2019
  • - Responsible for maintaining a 5-million-dollar book with a full customer service approach to collections
  • - Collecting on internally funded mortgage, personal, business and consolidated loans
  • - Assisted in training and developing new employee classes
  • - Was responsible for assisting on all aspects of the loan sale before, during and after the funding process
  • - Filing insurance claims, managing reports, queue management and bonus structured internal sales

Account Executive/Department Head/Growth Coordinator and Hiring Manager

Freedom Financial Services
10.2014 - 06.2016
  • - Independently hired to start, grow and maintain a not yet established department in a multi-million dollar, publicly traded company
  • - Connecting and maintaining relationships with new and existing clients about their financial status with the company and bringing in new revenue to cover the companies lost revenue in past accounts
  • - Responsible to create, write and publish new policies and procedures, bonus plan structures and work flow processes
  • - Hired, trained and maintained a total of 14 employees in the newly built department
  • - In the 1st year alone the department exceeded the set goal by 167% and surpassed expected financial growth consecutively each quarter and each year thereafter

Education

Certificate - Medical Assisting front and back office

Pima Medical Institute
Tucson, AZ
01.2010

Associates - Automotive Technology

Pima Community College
Tucson, AZ
01.2008

High School Diploma -

Sabino High School
Tucson, AZ
01.2007

Skills

  • Windows/XP, Dakcs (debt collection software), Excel, Excel report building and calculations, Microsoft Word, Microsoft Works, Microsoft Teams, Power Point, Outlook Express, Microsoft Office XP Professional, Adobe Photoshop, Netsuite, Needles, Salesloft, Seismic, ZoomInfo, AS-400, extensive use of Salesforce, Google Docs, 8x8 phone system, Slack, Google Apps, GoogleMeet, Zoom, quip docs, multiple Adobe products and extensive internet knowledge

Accomplishments

  • Freedom Financial-Single handedly built the entire department from the start
  • Experience creating/writing procedures, bonus structures and day-to-day procedures based on my previous expertise
  • Writing and creating step-by-step training manuals
  • Received board voting approval
  • Promoted multiple times within each company I have worked for

Timeline

Sr. Account Executive

Flock Safety
04.2023 - Current

Sr. Account Executive

Axon
04.2021 - 01.2023

Sr. Account Executive

Indeed.com
05.2020 - 12.2021

Senior Collector/Lead Training Mentor/Customer Service Representative

One Main Financial
07.2016 - 11.2019

Account Executive/Department Head/Growth Coordinator and Hiring Manager

Freedom Financial Services
10.2014 - 06.2016

Certificate - Medical Assisting front and back office

Pima Medical Institute

Associates - Automotive Technology

Pima Community College

High School Diploma -

Sabino High School

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