Reyhana Nasirova

Lending and Leasing Squade

• Creating necessary documentation for related bank processes
• Creation, optimization, and maintenance of business process flows
• Analyzing all tasks taken for the sprint before passing them on to development
• Participating in software development projects
• Conduct testing
• Control of work according to Agile methodology
• Collaborating with other units within the bank to structure processes
• Optimization of existing processes to reduce costs and Time To Cash

• Providing all types of banking services to retail clients
• Control over the mortgage department, universal service department (sales and retail), treasury administration

• Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs. In order to increase customer satisfaction, solving all transactions related to the bank on the spot, writing foreign transfers, obtaining a favorable exchange rate for conducting non-cash exchange transactions,integrating the Bank's online platform with SAP software.

• Providing all types of banking services to the clients of large VİP legal entities and individual entrepreneurs

• Attraction of corporate clients, sales of insurance products, customer base analysis
• Worked effectively in fast-paced environments.

• Sale of all types of insurance products