Control over the correct and accurate investigation and response of customer service requests. Direct work with VIP customers. Conducting and executing work on automation of processes. Constantly ensuring the accuracy of process documents. management of the affairs of the department. Helping colleagues to constantly adapt to changes. Analyzing customer needs and coming to a conclusion. Direct work with the company's management team. Participation in work related to proposing new products and implementing the proposal. Working with Agile office flow to work.