Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tony Ellison

Tempe,AZ

Summary

Dedicated professional with a strong work ethic, eager to contribute expertise in elevating guest services, safety, and security standards. Thrives in independent and collaborative environments, utilizing adaptability and experience to support library goals effectively. Resourceful and outcome-oriented individual driven by a desire for continuous improvement and operational excellence to enhance library services and overall value proposition.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Municipal Security Guard

City of Phoenix
Phoenix, AZ
07.2024 - Current
  • Answering routine questions and directing guest.
  • Preventing unauthorized access to restricted areas.
  • Ensuring building security and safety.
  • Conduct regular safety inspection.
  • Responding to emergencies, security situations and alarm calls. In a calm professional matter
  • Completing and maintaining detailed incident reports.
  • Educating guest on library policies.

Client Manager

Allied Universal Security
Las Vegas, Nevada
07.2023 - 06.2024
  • Work with Client to provide security at multiple locations
  • Provide scheduling and maintain payroll
  • Conduct Client meetings and discuss the Client's needs and resolve any issues the Client or Security Professional may have
  • Ensure training and compliance meets company and client standards
  • Review budget and invoicing
  • Conduct CPR and First aid training for officers as needed
  • At this time approximately 350 officers work under my book of business
  • I oversee approximately 50 clients and 8500 HPW.
  • Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.

Regional Account Manager

Allied Universal Security
Las Vegas, Nevada
01.2023 - 07.2023
  • Work with Client to provide security at medical sites
  • Provide scheduling and maintain payroll
  • Conduct post inspections to ensure policies and procedures are being followed
  • Resolve any issues the Client or Security Professional may have
  • Post requisitions and conduct interviews of new officers
  • Ensure training and compliance meets company and client standards.
  • Established strong client relationships through regular communication, attentive service, and prompt issue resolution.

Account Manager

Allied Universal Security
Las Vegas, Nevada
01.2022 - 01.2023
  • Work with Client to provide security at medical sites
  • Provide weekly schedule for security professionals
  • Ensure Post Orders are available and are followed
  • Conduct interviews of potential new hires
  • Resolve any issues the client or security professionals may have
  • Respond to major incidents
  • Ensure all policies are followed and reports are completed.

Bank Captain/Account Manager

Allied Universal Security, Banks
Las Vegas, Nevada
06.2021 - 12.2021
  • Work with the client to provide security at the Bank
  • Provide weekly work schedule for the bank protection officers
  • Ensure post orders are followed
  • Ensure all officers stay up to date on training
  • Resolve any issues the client may have
  • Conduct interviews of potential new hires
  • Respond to bank alarms and incidents at the bank.

Security Officer

Switch
Las Vegas, Nevada
05.2020 - 06.2021
  • Work as a security officer to control access to the facility
  • Issue access cards to customers and vendors
  • Monitor CCTV to ensure safety and security of the area
  • Respond to incidents that occur in or around the facility
  • Complete daily logs and incident reports when needed.

Security Officer

Allied Universal Security
Las Vegas, Nevada
10.2019 - 05.2020
  • Assigned to work at Nevada DMV
  • Assist with opening and closing of the DMV
  • Provide a safe environment for the customer and staff
  • Assist with incidents that occur in the DMV
  • Complete daily logs and incident reports
  • Communicate any issues the client may have to the account manager.

Sergeant

Peoria Park District Police / Sergeant / Detective
12.2001 - 09.2019
  • I completed the weekly schedule of all peace officers
  • Participated in rewriting the department's General Orders
  • Review all reports for approval
  • Coordinate large events with outside agencies
  • Over logistics for large events or incidents
  • Investigated complaints against officers and criminal matters
  • Conducted criminal investigation over a wide viridity of criminal matters. Assaults, Batteries, Theft, Fraud
  • Prepared cases to go before the Grand Jury and Criminal Court
  • Testify before the Grand Jury and in Criminal court
  • Over the Field Training Program for new officers.

Education

Associate in Science (A.S.) - Criminal Justice

Illinois Central College
East Peoria, IL
12.1991

Skills

  • Strategy Development
  • Clientele Interactions
  • Work ethic
  • Security protocols
  • CCTV monitoring
  • Incident reporting
  • Emergency response
  • De-escalation techniques
  • Situational awareness
  • Security procedures
  • Conflict resolution
  • Criminal law understanding
  • CPR certified
  • Interpreting procedures and instructions
  • First aid training
  • Team leadership

Certification

  • Certified Police officer, state of Illinois.
  • CRP and Stop the Bleed

Timeline

Municipal Security Guard

City of Phoenix
07.2024 - Current

Client Manager

Allied Universal Security
07.2023 - 06.2024

Regional Account Manager

Allied Universal Security
01.2023 - 07.2023

Account Manager

Allied Universal Security
01.2022 - 01.2023

Bank Captain/Account Manager

Allied Universal Security, Banks
06.2021 - 12.2021

Security Officer

Switch
05.2020 - 06.2021

Security Officer

Allied Universal Security
10.2019 - 05.2020

Sergeant

Peoria Park District Police / Sergeant / Detective
12.2001 - 09.2019

Associate in Science (A.S.) - Criminal Justice

Illinois Central College

Similar Profiles

CREATE PROFILE
Tony Ellison