Tracy Gelsinger
Tucson
Summary
Motivated professional familiar with processing payments and invoices. Hardworking team player with in-depth understanding of accounting standards and procedures.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Payment Poster
Tucson Orthopaedic Institute
Tucson
04.2015 - Current
- Processed insurance payments and adjustments for patient accounts.
- Verified payment accuracy against billing statements and patient records.
- Collaborated with billing team to resolve payment discrepancies.
- Assisted in training new staff on payment posting procedures.
- Communicated with insurance providers to clarify payment issues.
- Reviewed daily payment reports for completeness and accuracy.
- Maintained accurate records of all payments posted in an organized filing system.
- Researched discrepancies between patient accounts and remittance advice received from insurance carriers.
- Communicated effectively with internal teams about any changes or updates made to patient accounts during the posting process.
- Processed incoming payments from patients and insurance companies in a timely manner.
- Documented payment denials in appropriate billing system and updated account managers swiftly.
- Posted payments and sent reviews and denials.
- Balanced daily cash postings with deposits to ensure accuracy of information entered into the system.
- Downloaded, printed and batched electronic funds transfers and remits.
- Assisted in training new team members on proper procedures for posting payments and reconciling accounts receivable ledgers.
- Handled all electronic and manual payments and adjustments, ensuring that data was accurately posted.
- Participated in departmental meetings concerning improvements in existing payment processes.
- Ensured compliance with HIPAA regulations when dealing with patient information.
- Maintained a working knowledge of industry regulations pertaining to healthcare billing practices.
- Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
- Assisted with month-end and year-end closing processes.
- Applied cash receipts and performed daily bank deposits.
- Reconciled customer accounts and resolved discrepancies.
- Coordinated with sales and customer service departments to resolve billing issues.
- Performed insurance verification, pre-certification and pre-authorization.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
Education
Certificate - Medical Billing And Coding
Tucson College
Tucson, AZ 07.2014 - 04.2015
Skills
- Payment posting
- Claims reconciliation
- Medical billing
- Payroll administration
- HIPAA compliance
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Accurate data entry
- Insurance verification
- Batch total recording
- HIPAA regulation observance
- Incomplete payment identification
- Batch balances and reports
- High-volume transaction posting
- Effective communication skills
- Overpayment identification
- Recording batch totals
- Payment entry completion
- Payment processing
- Adjustment reviews
- Research and due diligence
- Relationship building
- Accurate payment posting
- Aging reports analysis
- Customer service support
- Data inputting
- Point-of-sale system
- Month-end closing procedures
- Adjustment posting
References
References available upon request.
Timeline
Payment Poster
Tucson Orthopaedic Institute
04.2015 - Current
Certificate - Medical Billing And Coding
Tucson College
07.2014 - 04.2015