Vicky James
Maricopa,AZ
Summary
I'm a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Successfully filled many positions during my 26 years with Safeway. Stopped working in 2019 to care for my elderly mother whom recently passed away and now looking to get back into a career setting.
Overview
27
27
years of professional experience
Work History
Freezer Manager
Safeway
02.1993 - 08.2019
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
Baker
Safeway
02.1993 - 08.2019
- Created appealing displays to showcase products in bakery.
- Maintained accurate inventory of baking supplies and ingredients.
- Trained and supervised new employees on bakery operations and procedures.
- Managed customer service operations, including taking orders and resolving complaints.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Receiving Clerk
Safeway
02.1993 - 08.2019
- Organized storage areas to optimize materials movements and minimize labor hours.
- Unloaded pallets and deliveries and organized products in warehouse.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Floral Manager
Safeway
02.1993 - 08.2019
- Inventoried plants and flower care supplies and ordered more.
- Supervised 3 employees in floral department.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Education
High School Diploma -
Mariner Highschool
Mukilteo, WA06-1981
Skills
- Stock rotation
- Inventory management
- Safety training
- Customer service
- Decision-making
- Project planning
- Reliability
Timeline
Freezer Manager
Safeway
02.1993 - 08.2019
Baker
Safeway
02.1993 - 08.2019
Receiving Clerk
Safeway
02.1993 - 08.2019
Floral Manager
Safeway
02.1993 - 08.2019
High School Diploma -
Mariner Highschool
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