Yvonne Solis
Glendale
Summary
Accommodating Respite Provider with hands-on experience in health-related caregiving and daily living assistance. Encouraging residents to live life independently by engaging in activities and dialogue. CPR and First Aid certified. Well-equipped with patience and stamina to handle adverse situations. Also providing exceptional customer service through listening and problem solving, child oriented, friendly and energetic, providing a safe, fun, and stimulating environment for young children, involving music, crafts, meals, and exercise. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Manager
Ohana Group Homes
11.2021 - 05.2024
- Managed caseloads effectively, balancing administrative tasks with direct service provision to meet the needs of each child under supervision successfully.
- Safeguarded the well-being of children in care by conducting regular home visits and monitoring placements closely.
- Provided leadership, guidance and support to staff members.
- Streamlined the case management process for better efficiency and communication among team members.
- Documented data and completed accurate updates to case records.
- Maintained up-to-date knowledge of current research, policy changes, and best practices in child welfare through professional development opportunities.
- Monitored foster home compliance with state regulations and conducted regular home visits to ensure safe environments for children placed in care.
Respite Care Provider
24 Hour Home Care
11.2017 - 10.2021
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands and household chores.
Legal Assistant
Curiel And Runion
02.2017 - 04.2017
- Assisting the lawyers with cases.
- Speaking to Medical Clinics, and Insurance Companies regarding clients case.
- Contacted clients to schedule appointments and discuss the progress of cases.
- Prepared for trials by organizing exhibits and other key evidence.
Welcome Center Representative/Child Watch Attendan
YMCA
05.2015 - 02.2017
- Recording and assisting with program registrations
- Recording all transactions, sales of program services, and membership sales in membership database
- Balancing cash/end of shift reports
- Communicating effectively in person, on telephone, and through email with members
- Establishing a safe play environment for the children
- Maintaining a child- friendly environment with access to outdoor activities
- Maintaining accurate and detailed records, including staff and children files on health and safety, emergency contact information and incident reports
Ticketing
Marshalls Distribution Center
11.2014 - 03.2015
- Placing pricing indicators on clothing items.
Packing
Papa Johns Salads And Produce
09.2014 - 11.2014
- Packing and weighing good to ensure consistent weight.
Education
GED -
Arizona Department of Education
Phoenix, AZ2015
Skills
- Bilingual (Spanish)
- Quick Learner
- Creative Thinker
- People Oriented
- Dependable
- Team Worker
- Communication
- Childcare experience
- Planning and Coordination
Certification
- CPR & AED Certification
- First Aid Certification
Additional Information
REFERENCES GIVEN UPON REQUEST
Volunteer Experience
- St Mary's Food Bank- Packing goods for the needy
- YMCA Family Day- Working with children in various activities
- Spaces of Opportunity- Painting Trees, picking up trash, painting/building
- Phoenix Public Library- Organizing books, helping in summer programs for children, reading.
Timeline
Program Manager
Ohana Group Homes
11.2021 - 05.2024
Respite Care Provider
24 Hour Home Care
11.2017 - 10.2021
Legal Assistant
Curiel And Runion
02.2017 - 04.2017
Welcome Center Representative/Child Watch Attendan
YMCA
05.2015 - 02.2017
Ticketing
Marshalls Distribution Center
11.2014 - 03.2015
Packing
Papa Johns Salads And Produce
09.2014 - 11.2014
GED -
Arizona Department of Education
- CPR & AED Certification
- First Aid Certification
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