Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Accomplishments
Intern
Brooke Ryan

Brooke Ryan

Phoenix

Summary

Respectful and focused customer service professional with organized and neat practices. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses through organized success.

Overview

3
3

Certificates

2
2

Years of College Level Education

Work History

Customer Service Specialist

The Big Wigs
11.2019 - 08.2021
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
  • Carried out opening and closing functions to meet operational needs underpinning strong customer service.
  • Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions

Volunteer

Jessie Rees Foundation
09.2016 - 06.2020
  • Assisted with special events or programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.

Education

Bachelor of Arts - Government With Emphasis in Legal Studies

Grand Canyon University
Phoenix, AZ
12.2025

High School Diploma -

Canyon High School
Anaheim, CA
06.2021

Skills

  • Strong Organizational Skills
  • Ease with Computers and Technology
  • Community Service
  • Teamwork and Collaboration
  • Telephone Etiquette
  • Data Entry
  • Appointment Coordination
  • Calendar Management

Certification

  • Licensed Phlebotomist - Current
  • CPR Certified
  • IV Certified

Additional Information

I have demonstrated a lifelong commitment to athletics through participation in various sports, including basketball, football, volleyball, gymnastics, baseball, golf, and soccer, with a particular focus on soccer, where I competed at the national level. These experiences have instilled in me valuable skills such as teamwork, commitment, responsibility, dedication, and resilience. They have taught me to persevere through challenges and strive for excellence. My passion for advocating for others aligns with my pursuit of a career in law, where my strong work ethic and enthusiasm for learning drive me to achieve my goals effectively.

Accomplishments

    A selected recipient of the "Jessie Award"- a symbol that represents courage commitment and compassion, the same three things that Jessie modeled during her fight.

Brooke Ryan