Kaitlin Stewart
Phoenix
Summary
Optometric/Ophthalmic professional prepared for role in advanced eye care. Brings in-depth experience in patient assessment, diagnostic testing, and maintaining meticulous patient records. Focuses on team collaboration and adaptability, ensuring seamless operations in dynamic environments. Proficient in ocular imaging and patient communication. Authorized to work in the US for any employer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Optometric Technician
America’s Best
01.2025 - 07.2025
- Proficient in performing preliminary eye examinations, assisting with diagnostic tests, and managing patient records efficiently.
- Assisting with eye examinations, educating patients on eye health, and recommending appropriate eyewear solutions.
- Strong ability to maintain accurate patient records and manage inventory of eyewear products, enhancing patient satisfaction and supporting the overall efficiency of the practice.
Ophthalmic Technician
Cape Fear Retinal Associates
10.2023 - 04.2024
- Gained knowledge in complex eye anatomy, long-term vision care, and ophthalmic medical equipment. Expertly screened patients, interpreted referral notes, and administered eye drops, enhancing diagnostic accuracy and patient care efficiency.
- Fostered interdepartmental collaboration via Teams, streamlining patient care processes and improving overall clinic efficiency.
- Optimized patient screening processes, integrating the Snellen Eye chart and retinal imaging for enhanced accuracy and streamlined care delivery.
Pharmacy Technician
CVS Health
07.2022 - 09.2023
- Expanded understanding of medication types, interactions, and proper handling. Boosted customer satisfaction through efficient medication dispensing, clear communication on drug interactions, and proactive problem-solving.
- Maintained meticulous records of prescriptions, ensuring compliance with regulations and minimizing errors in medication distribution.
- Managed diverse pharmacy tasks including customer care, workstation maintenance, insurance billing, vaccination scheduling, inventory management, and accurate prescription filling.
Trainer/Supervisor
Starbucks
08.2017 - 09.2019
- Led barista training initiatives, enhancing team efficiency and customer satisfaction. Evaluated team performance metrics to identify areas for improvement and growth.
- Optimized cash handling procedures, ensuring accuracy and compliance with company policies. Maintained meticulous inventory records, minimizing discrepancies and stock-outs.
- Cultivated strong customer relationships through personalized service and product knowledge. Resolved complex customer issues, turning challenging situations into opportunities for loyalty.
Education
High School Diploma -
Petal High School
Petal, MS05.2015
BS - Community Health Education
Southern New Hampshire University
Manchester, NHSkills
- Client support
- Pharmaceutical knowledge
- Insurance claims processing
- Hands-on clinical practice
- Teams
- HIPAA compliance knowledge
- Experienced with Windows and MacOS
- Proficient in retinal imaging analysis
- Patient Intake
- Staff oversight
- Inventory control
- Appointment scheduling
- Tonometry testing
- Ocular anatomy proficiency
- Medical terminology proficiency
- Medication management
- Electronic Health Records / EHR systems such as EPIC, ModMed, and SDS
- Optometric equipment operation
- Retinal photography
Accomplishments
- Supervised team of 10 staff members.
- Achieved Certified Optometric Technician II certification through ongoing education and testing at America's Best as an Optometric Technician.
Certification
- CPC - Certified Medical Coder
- July 2025- Present
- AAPC
LANGUAGES
English (Native)
Interests
- Kayaking
- Hiking
- Coding and Programming
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Timeline
Optometric Technician
America’s Best
01.2025 - 07.2025
Ophthalmic Technician
Cape Fear Retinal Associates
10.2023 - 04.2024
Pharmacy Technician
CVS Health
07.2022 - 09.2023
Trainer/Supervisor
Starbucks
08.2017 - 09.2019
BS - Community Health Education
Southern New Hampshire University
High School Diploma -
Petal High School
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