Marcus Santa Cruz
Phoenix,AZ
Summary
Demonstrated expertise in maintaining and operating fire apparatus safely and efficiently, with notable success in emergency response and equipment maintenance. Proven track record of teamwork and problem-solving skills in high-pressure situations.
Personable and detail-oriented problem solver with a strong mechanical aptitude and a deep understanding of fire safety protocols. Proficient in operating and maintaining fire apparatus, coupled with hands-on skills in vehicle maintenance and emergency response. Committed to ensuring efficient and reliable performance to enhance safety and effectiveness in emergency situations.
Dedicated paramedic with a strong commitment to patient care and support. Possesses foundational knowledge in emergency medical care and life support procedures, along with essential skills in patient assessment and first aid application. Committed to making a positive impact on patient outcomes and community health.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fire Engineer Paramedic
City Of Phoenix Fire Department
04.2020 - 11.2024
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Reduced property damage through strategic placement of fire apparatus during incidents.
- Worked at busiest stations in the city and responded to between 10-20+ calls a shift.
- Ensured reliable vehicle performance by maintaining accurate records of repairs, inspections, and preventative maintenance activities.
- Bolstered incident scene safety through proficient deployment of ground ladders, ventilation fans, lighting systems, and other support equipment from fire apparatus.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Safeguarded public welfare during emergency situations with proper traffic control measures while operating fire apparatus.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Firefighter EMT
City Of Phoenix Fire Department
05.2015 - 04.2020
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Physical Therapy Technician
The Orthopedic Clinic Association (TOCA)
01.2014 - 04.2015
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
- Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
Education
Master of Science - Leadership: Emphasis in Disaster Preparedness
Grand Canyon University
Phoenix, AZ04.2020
Master of Science - Education in Health And Human Performance
Baylor University
Waco, TX12.2012
Associate of Arts - Pre-Physical Therapy
Phoenix College
Phoenix, AZ05.2010
Skills
- Firefighting tactics
- Fire service leadership
- Emergency vehicle operation
- Personal protective equipment
- Fire pump operation
- Emergency medical treatment
- Emergency response
- Incident command system
- Physical fitness maintenance
- Relationship building and management
Certification
- National Registry of Emergency Medical Technicians (NREMT) Certification - National Registry of Emergency Medical Technicians.
- Basic Life Support (BLS) for Healthcare Providers - American Heart Association.
- Pediatric Advanced Life Support (PALS) - American Heart Association.
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
Timeline
Fire Engineer Paramedic
City Of Phoenix Fire Department
04.2020 - 11.2024
Firefighter EMT
City Of Phoenix Fire Department
05.2015 - 04.2020
Physical Therapy Technician
The Orthopedic Clinic Association (TOCA)
01.2014 - 04.2015
Master of Science - Leadership: Emphasis in Disaster Preparedness
Grand Canyon University
Master of Science - Education in Health And Human Performance
Baylor University
Associate of Arts - Pre-Physical Therapy
Phoenix College
- National Registry of Emergency Medical Technicians (NREMT) Certification - National Registry of Emergency Medical Technicians.
- Basic Life Support (BLS) for Healthcare Providers - American Heart Association.
- Pediatric Advanced Life Support (PALS) - American Heart Association.
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
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