Vachele Jenkins
Avondale
Summary
To obtain a position where my knowledge and experience can be utilized as well as enhanced.
Overview
12
12
years of professional experience
Work History
Support Escalations Representative
DoorDash Inc.
08.2019 - Current
- Resolve customer service billing complaints
- Utilize computer technology to handle high call volumes
- Provided accurate, fast, empathetic support to our customers.
Community Support Specialist II
Uber Technology
10.2018 - 07.2019
- Helping customers find solutions
- Assisting customer with fare adjustments and refunds
- Assist customers with technical support.
Medical Assistant
Penisula Chiropractic
09.2016 - 09.2017
- Supported and assisted physicians
- Prepared patients for examination
- Cleaned and prepared exam rooms.
Warehouse Associate
Amazon Fulfillment Center
04.2013 - 04.2015
- Assured quality of packaging products
- Stow merchandise
- Pick products
- Data entry.
Patient Advocate Representative
Mckesson Specialty Health
05.2012 - 06.2013
- Assisted patients with obtaining their medication
- Assisted patients with prior authorization process
- Met and exceeded quality assurance metrics.
Education
Certificate in Medical Assisting -
Arizona College
Associate in Medical Assisting -
Centura College
05.2013
Skills
- Conflict Resolution
- Time management
- Organized
- Detail oriented
- Verbal communication
- Negotiation
Internship
Peninsula chiropractic, Performed various duties such as checked patients in, vitals, making patient charts., 2016-01-01, 2017-12-31
Timeline
Support Escalations Representative
DoorDash Inc.
08.2019 - Current
Community Support Specialist II
Uber Technology
10.2018 - 07.2019
Medical Assistant
Penisula Chiropractic
09.2016 - 09.2017
Warehouse Associate
Amazon Fulfillment Center
04.2013 - 04.2015
Patient Advocate Representative
Mckesson Specialty Health
05.2012 - 06.2013
Certificate in Medical Assisting -
Arizona College
Associate in Medical Assisting -
Centura College