Summary
Overview
Work History
Education
Skills
Training
Volunteer Experience
Languages
Websites
Honorsandawards
References
Timeline
Generic
Zenfira Abdullayeva

Zenfira Abdullayeva

Baku,BA

Summary

  • Experienced in staying composed under pressure, quickly adapting to new situations, and building strong, collaborative teams in various environments. With strong communication skills and a growing passion for Human Resources and analytics, there is a clear commitment to developing a professional career in HR. Pursuing MBA studies with a concentration in Human Resources Management to further develop core competencies in leadership, team management, and strategic problem-solving. A natural strength in communication and relationship-building aligns well with the demands and values of the HR field.

Overview

4
4
years of professional experience

Work History

Advertising Sales Manager

EDS MED CARE
04.2025 - Current
  • Engaged with international clients to respond to inquiries and provide information.
    Presented service offerings effectively, guiding clients through relevant processes.
  • Coordinated with media outlets for advertisement placement.
  • Reviewed customer feedback surveys to identify areas needing improvement.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Grew client relationships by coordinating with clients, media leaders, and working internally with teams.

Junior Telesales and Direct Sales Specialist

PASHA INSURANCE
04.2024 - Current

Telesales and Directsales Asisstant

PASHA INSURANCE
05.2021 - 04.2024

Performed outbound cold calls to successfully promote and sell insurance products.
Guided clients through complete sales process, from initial product explanation to contract signing.
Assured successful transactions by guiding customers through payment procedures.
Provided prompt responses to customer inquiries, addressing questions and concerns efficiently.
Developed and nurtured positive client relationships to improve conversion rates.
Kept meticulous records of sales activities and customer interactions.

Insurance Assistant

Avrasiya Hospital
11.2020 - 05.2021

Accepted patient information and updated records to ensure accuracy.
Reviewed patient records, identified medical codes, and created new accounts.
Verified completeness and accuracy of patient diagnoses.
Analyzed medical records for submission to insurance companies.

Education

MBA - Human Resources Management

Azerbaijan Technical University
06-2025

Bachelor - Biology

Baku Sate University
06.2020

Skills

Flexibility
Communication proficiency
Cohesive team development
Management expertise
Leadership qualities
Solution-oriented mindset
Team collaboration

Training

  • 08/06/21, 08/07/21, Communication Culture, Develor Azerbaijan
  • 10/05/21, 10/06/21, Telesales skills, Actual LLC-Trainer V.Rahimli
  • 06/16/22, 06/17/22, Stress management, HG Academy-Halima Gamarlinskaya
  • 10/21/22, 10/21/22, Sales on the phone, PASHA Insurance Academy
  • 04/25/23, 04/25/23, Time Management, PASHA Insurance Academy
  • 09/06/23, 09/06/23, Sales Techniques, PASHA Insurance Academy

Volunteer Experience

  • 06/01/21, 08/31/21, ASAN Service, Conducting daily commitments to facilitate the overall process of service. Teamwork, developing communication skills and presentation skills
  • 06/01/20, 07/01/20, Coordination Center of Azerbaijani Volunteers, Participated in social action which has been organized AKEM. Participated in many trainings
  • 10/01/16, 07/20, Azerbaijan Youth Organization

Languages

English
Upper Intermediate (B2)
B2
Turkish
Advanced (C1)
C1
Russian
Elementary (A2)
A2

Honorsandawards

11/26/22, Pasha Insurance Academy Chess

References

  • Gunesh Nuriyeva (+994) 50 201 10 03 Lecturer, Azerbaijan Technical University, UNEC
  • Atirnisa M.Mustafayeva, (+994)50 231 22 10, Senior Team Leader, Pasha Insurance

Timeline

Advertising Sales Manager

EDS MED CARE
04.2025 - Current

Junior Telesales and Direct Sales Specialist

PASHA INSURANCE
04.2024 - Current

Telesales and Directsales Asisstant

PASHA INSURANCE
05.2021 - 04.2024

Insurance Assistant

Avrasiya Hospital
11.2020 - 05.2021

MBA - Human Resources Management

Azerbaijan Technical University

Bachelor - Biology

Baku Sate University
Zenfira Abdullayeva