Zenfira Abdullayeva

• Responded to inquiries from international clients and provided detailed information about medical services

Promoted dental and aesthetic treatment packages, guiding clients based on their needs

Supported clients throughout the process, from initial contact to post-treatment follow-up

Coordinated with the Turkish head office to ensure accurate scheduling and smooth communication

• Consistently exceeded annual sales targets, achieving over 120% of performance goals, which led to role promotion opportunity

Supported telesales activities through outbound calls and customer follow-up

Utilized assigned leads and independently sourced new potential clients to boost sales

Provided detailed product information to potential clients

Assisted in managing sales documentation and contract processing

Handled customer questions and provided timely support

• Responsible for promoting and selling insurance products through telesales and direct sales channels. Provides personalized offers based on client needs, ensuring customer satisfaction and loyalty. Works closely with the sales team to achieve daily targets and maintains accurate records of sales activities.

• Registered patients and directed them to doctors
  Communicated with insurance companies to confirm treatments
  Assisted patients with insurance approvals
  Coordinated between patients, doctors, and insurance representatives