Matthew Hendrickson
Phoenix
Summary
Workflow success and process management solutions. Highly trained technician, mentor, and certified educator with a background in science and industrial engineering.
Overview
19
19
years of professional experience
Work History
Service Technician
A1 Garage Door Service
2022.03 - Current
- Service Heavy Senior technician and current market lead in training. Residential, RV, automated Garage Door services. Currently in the top 10% of service technicians within company.
- Diagnosed and troubleshot problems, repairing, and restoring Garage door systems to peak performance.
- Customer communications including but not limited to sales leads, warranty work, and self generated leads.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Processes and control management.
- Currently helping 20+ technicians on a weekly and daily basis with service operations.
Teacher/Educator
North Canyon High School
- Current
- Curriculum development, classroom management skills, geologic and physical science based lesson plan portfolio
- AVID teacher and team leader (Advancement Via Individual Determination)
- 5+ years Google Suite and cloud computing, 7+ years experience with sheets, excel, entry, data collection, media resource design
- 7+ years building positive relationships and communicating targeted goals as per quired by the Arizona State Of Education.
Labor
Phoenix Areas
2012.08 - 2015.12
- Contracted labor including the following; foundation, siding, asphalt, high volume pump equipment, hand and power tools, door installation, garage framework
- Workflow safety training, CPR training, chain repair, spring installation, flooring, demo, and paint correction.
Retail
Savers
2014.01 - 2014.05
- Savers Front end floors and retail services
- Ensuring organized workspace, POS system operations, customer care.
Mechanical
Discount Tire Co.
2005.01 - 2011.04
- 5 years work experience in the tire and automotive industry
- Extensive Automotive background in tires, wheels, fuel system, OBD systems, motorcycle repair, and much more.
Education
B.S. in Secondary Education in Space and Earth Exploration -
Mary Lou Fulton Teachers College, Arizona State University
Tempe, AZ12.2014
A.S. in General Arts -
Mesa Community College
Mesa, Arizona05.2011
Diploma -
Chino Valley High School
Chino Valley, Arizona06.2006
Skills
- Google Suites, Excel, Word, Power Point, Phones, Data entry, Multimedia technology.
- Complex mechanical systems with an understanding in physics, weights, and measurements.
Affiliations
- Ongoing Member/Attendee of Garage door service events including Garage Door freedom, Vertical track, and many Social Media platforms.
- 12/13, ongoing, Project WET certified, Professional development of Water Education for Teachers. Openly part of community support for water sustainability practices.
- 04/13, ongoing, Project GLOBE certified, Professional development for global science foundations and learning through earth system models.
- 9/06, ongoing, S.A.E Aerospace member, from 2006-2014
Awards
01/18-05/18, PVEA props award recognized by colleagues. 08/06-12/14, Cum Laude Arizona State University 5/06 - 12/14, ASU Deans List 2006, 2011, 2013-continued 01/14 - 12/14, TEACH grant.
References
(608) 397-6116 Rob Szmanda, Education at North Canyon High School, True, (480) 262-4098 Stephanie Milam-Edwards, M.A. in Secondary Education, Tempe High, (480) 262-4098 Dr. Molina Walters, Doctorate ASU, Barrett Honors College and faculty member of outdoor science education workshops at ASU.
Off-Road, Home DIY, Automotive, and Motorsports
My career and personal goals align with my hobbies and are not limited to the above.
Timeline
Service Technician
A1 Garage Door Service
2022.03 - Current
Retail
Savers
2014.01 - 2014.05
Labor
Phoenix Areas
2012.08 - 2015.12
Mechanical
Discount Tire Co.
2005.01 - 2011.04
Teacher/Educator
North Canyon High School
- Current
B.S. in Secondary Education in Space and Earth Exploration -
Mary Lou Fulton Teachers College, Arizona State University
A.S. in General Arts -
Mesa Community College
Diploma -
Chino Valley High School
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